Introduction

Waguespack, Leslie J.

doi:10.1007/978-3-030-03925-7_1

Leslie J. Waguespack²

215 Accesses

Abstract

In the earliest documented attempt to articulate design quality, circa 30–20 BC, Vitruvius believed that an architect should focus on three central themes in preparing a design for the construction of a building: firmitas (strength), utilitas (functionality), and venustas (beauty). ANSI-ISO 9001:2015 approaches that quality from a process perspective that delineates quality management principles: customer focus, leadership, engagement of people, process approach, improvement, evidence-based decision making, and relationship management. Although separated by two millennia, both focus attention on the encounter between human and artefact to define design quality – the affect of the artefact’s agency on their behalf. That agency encompasses beliefs, moods, feelings, and attitudes. John Heskett may have offered the most expansive, yet concise, characterization of that agency of design.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Log in via an institution

Chapter: USD 29.95; Price excludes VAT (USA)

eBook: USD 84.99; Price excludes VAT (USA)

Hardcover Book: USD 109.99; Price excludes VAT (USA)

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Notes

1.
Rowland D and Howe TN, Vitruvius . Ten Books on Architecture, Cambridge University Press, Cambridge 1999.
2.
ANSI ISO:9001:2015, Quality management systems – Requirements, http://webstore.ansi.org/RecordDetail.aspx?sku=ISO+9001%3a2015, accessed 2018-10-19.
3.
affect (psychology); experience of feeling or emotion, a key part of the process of an organism’s interaction with stimuli. (APA, American Philosophical Association, 2006).
4.
Heskett , John, http://johnheskett.com, accessed 2018-10-19.
5.
Dilnot, Clive (ed.), A John Heskett Reader: Design, History, Economics, Bloomsbury Academic, London, UK, 2016, p. 65.
6.
Where the term “intention” refers primarily to a thing intended, an aim, or a plan, the use of “intension” throughout this discourse purposely enfolds intention with a broader emotional ambition that evokes aspects of satisfaction that are tacit – as in “more than you can tell.”
7.
Waguespack, L. J., Thriving Systems Theory and Metaphor-Driven Modeling. London, UK, Springer-Verlag, 2010.
8.
Waguespack (2008). “Hammers, Nails, Windows, Doors and Teaching Great Design,” Information Systems Education Journal, 6 (45). http://isedj.org/6/45/. ISSN: 1545-679X.
9.
Waguespack, Leslie J. Jr. and Schiano, William T. (2013) “Thriving Systems Theory: An Emergent Information Systems Design Theory” in 46th Hawaii International Conference on Systems Sciences, January 2013.
10.
Alexander C, A Timeless Way of Building, New York, NY: Oxford University Press, 1979.
11.
Alexander C, Ishikawa S, Silverstein M, Jacobson M, Fiksdahl-King I and Angel S, A Pattern Language, New York, NY: Oxford University Press, 1977.
12.
Alexander C, Silverstein M, Angel S, Ishikawa S and Abrams D, The Oregon Experiment, New York: Oxford University Press, 1975.
13.
Coplien J and Schmidt D, Eds., Pattern Languages of Program Design, Reading, Massachusetts: Addison-Wesley, 1995.
14.
Gamma E, Helm R, Johnson R and Vlissides J, Design Patterns: Elements of Reusable Object-Oriented Software, Reading, Massachusetts: Addison-Wesley, 1995.
15.
Coad P, “Object-Oriented Patterns ,” Communications of the ACM, 35, 9 [September 1992]: 152–159.
16.
Alexander C, The Nature of Order: An Essay on the Art of Building and the Nature of the Universe: Book I – The Phenomenon of Life, Berkeley, California: The Center for Environmental Structure, 2002.
17.
Alexander C, The Nature of Order: An Essay on the Art of Building and the Nature of the Universe: Book II – The Process of Creating Life, Berkeley, California: The Center for Environmental Structure, 2002.
18.
Alexander C, The Nature of Order: An Essay on the Art of Building and the Nature of the Universe: Book III – A Vision of a Living World, Berkeley, California: The Center for Environmental Structure, 2005.
19.
Alexander C, The Nature of Order: An Essay on the Art of Building and the Nature of the Universe: Book IV – The Luminous Ground, Berkeley, California: The Center for Environmental Structure, 2004.
20.
Lakoff G. and Núñez R, Where Mathematics Comes From: How the Embodied Mind Brings Mathematics into Being, Basic Books, New York, NY, 2000.
21.
Lakoff G. and Johnson M, Philosophy in the Flesh, Basic Books, New York, NY, 1999.
22.
Lakoff G. and Johnson M, Metaphors We Live By, University of Chicago Press, Chicago, IL, 1980.
23.
Brooks F. P., “No Silver Bullet: Essence and Accidents of Software Engineering,” Computer, Vol. 20, No. 4 (April 1987) pp. 10–19.
24.
Brooks , Frederick P., The Design of Design: Essays from as Computer Scientist. Addison-Wesley, Pearson Education, Inc., Boston, MA, 2010.
25.
Fowler, M., Beck, K., Brant, J., Opdyke, W. and Roberts, D., Refactoring : Improving the Design of Existing Code. Addison-Wesley, Reading, MA, 1999.
26.
Waguespack, L. J., “A Design Quality Learning Unit in OO Modeling Bridging the Engineer and the Artist,” Information Systems Education Journal, 13(1) pp. 58–70. http://isedj.org/2015-13/ ISSN: 1545-679X, 2015.
27.
Waguespack, L. J., “A Design Quality Learning Unit in Relational Data Modeling Based on Thriving Systems Properties,” Information Systems Education Journal, 11(4) pp. 18–30. http://isedj.org/2013-11/ ISSN: 1545-679X, 2013.
28.
Waguespack, Leslie J. and Schiano, William T., “Scrum project architecture and thriving systems theory” in 45th Hawaii International Conference on Systems Sciences, January 2012.
29.
Waguespack, L. J., Babb, J. and Yates, D., “‘ Refactoring ’ Refactoring,” Hawaii International Conference on Systems Sciences, Hawaii, HI, January 7, 2017.
30.
Waguespack, L. J., “Computer Security Primer: Systems Architecture, Special Ontology and Cloud Virtual Machines,” Information Systems Education Journal, 12(2) pp. 18–28. http://isedj.org/2014-12/ ISSN: 1545-679X, 2014.
31.
Schiano, William T., Yates, David J. and Waguespack, Leslie J., “Apache Web Server: Applying Lessons from Physical Architecture to Enable Systems to Thrive,” 7th International Conference on Design Principles and Practices, Chiba, Japan, 6 March 2013.
32.
Waguespack, Leslie J., Yates, David J. and Schiano, William T., “Towards a Design Theory for Trustworthy Information Systems,” Hawaii International Conference on Systems Sciences, Hawaii, HI, January 9, 2014.
33.
Waguespack, Leslie J., Schiano, William T. and Yates, David J., “Trust = Utility + Security: Designing for that Elusive Quality in Cloud Computing,” Design Principles and Practices: An International Journal – Annual Review, Vol. 10, ISSN: 1833–1874 (Print), ISSN: 2473–5736 (Online), doi: https://doi.org/10.18848/1833/CGP/v10/25-40 (Article), November, 2016.
34.
Waguespack, L. J., “IS Design Pedagogy : A Special Ontology and Prospects for Curricula,” Information Systems Education Journal, 14(6) pp. 4–13. http://isedj.org/2016-14/ ISSN: 1545-679X, 2016.
35.
Waguespack, L.J., Babb, J. and Yates, D., “Contemplating Design Pedagogy in Computing Education,” 11th International Conference on Design Principles and Practices and the Design Principles and Practices Research Network, Toronto, CA, 2017.
36.
Babb, J. S. and Waguespack, L. J., “In Search of Design-Focus in IS Curricula,” Information Systems Education Journal, 12(4) pp. 29–39. http://isedj.org/2014-12/ ISSN: 1545-679X, 2014.
37.
Waguespack, L. J., “Metaphors, Polymorphism, Domain Analysis, and Reuse: Teaching Modeling in the Object-Oriented Paradigm,” Information Systems Education Journal, 4 (81). ISSN: 1545-679X, 2006.
38.
These micro-biographies listed were accessed via Wikepedia, 2018-10-19, https://www.wikipedia.org
39.
Bejan, Adrian and Zane, J. Peder, Design in Nature, Doubleday, New York, NY, 2012.
40.
Brown, John Seely and Duguid, Paul, The Social Life of Information, Harvard Business Review Press 2000.
41.
Brown, John Seely, Denning, Stephen, Groh, Katalina, Prusak, Laurence, Storytelling in Organizations: Why Storytelling Is Transforming 21st Century Organizations and Management, Butterworth-Heinemann 2004.
42.
Brown, John Seely, Thomas, Douglas, A New Culture of Learning: Cultivating the Imagination for a World of Constant Change, CreateSpace Independent Publishing Platform, 2011.
43.
Checkland , Peter, Systems Thinking, Systems Practice, John Wiley & Sons, New York, NY, 1999.
44.
Cross , Nigel, Designerly Ways of Knowing, Birkhäuser Verlag AG, Berlin, 2007.
45.
Cross , Nigel, Design Thinking, Bloomsbury Academic, London, 2011.
46.
Dreyfus , Hubert and Dreyfus, Stuart, Mind over Machine: The Power of Human Intuition and Expertise in the Era of the Computer, Oxford, U.K.: Blackwell, 1986.
47.
Dreyfus , Hubert, What Computers Still Can’t Do, New York: MIT Press, 1992.
48.
Heskett , John, http://johnheskett.com, accessed 2018-10-19.
49.
Dilnot, Clive (ed.), A John Heskett Reader: Design, History, Economics, Bloomsbury Academic, London, UK, 2016, p. 65.
50.
Kahneman , Daniel, Thinking, Fast and Slow, Farrar, Straus and Giroux, New York, NY, 2011.
51.
Kuhn , T. S., The Structure of Scientific Revolutions, Chicago: University of Chicago Press, 1962.
52.
McGilchrist, Iain, The Master and his Emissary, Yale University Press, New Haven, CT, 2009.
53.
Norman , Donald A., Living With Complexity, The MIT Press, Boston, MA, 2011.
54.
Norman , Donald A., The Design of Everyday Things, Basic Books, New York, NY, 2013.
55.
Polanyi , Michael, The Tacit Dimension, University of Chicago Press, Chicago, IL, 1966.
56.
Mitchell, Mark, T., Michael Polanyi , ISI Books, Wilmington, DE, 2006.
57.
Polanyi , Michael, Knowing and Being: Essays by Michael Polanyi, University of Chicago Press, Chicago, IL, 1969.
58.
Polanyi , Michael, Personal Knowledge, The University of Chicago Press, Chicago, IL, 1974.
59.
Polanyi , Michael and Prosch, Harry, Meaning, The University of Chicago Press, Chicago, IL, 1977.
60.
Schön , Donald, The Reflective Practitioner: How Professionals Think in Action, Basic Books, New York, 1983.
61.
Argyris, Chris and Schön , Donald A., Theory in Practice: Increasing Professional Effectiveness, Jossey-Bass, San Francisco, CA, 1974.
62.
Schön , Donald, Displacement of Concepts, Rutledge, Abingdon, UK, 1963.
63.
Simon , Herbert, The Sciences of the Artificial, 3ed, M.I.T., Cambridge, MA, 1996.
64.
Vickers , G, The Art of Judgement, Harper Collins, New York, NY, 1983.
65.
Checkland , P. and Casar, A., ‘Vickers ’ concept of an appreciative systems : a systemic account, Journal of Applied Systems Analysis, 13, 1986, pp. 109–115.
66.
Checkland , P., Systems Thinking, Systems Practice, John Wiley & Sons, New York, NY, 1999.
67.
Winograd , Terry, Bringing Design to Software, Addison-Wesley, Reading, MA, 1996.
68.
Winograd , Terry and Flores, Fernando, Understanding Computers and Cognition: A New Foundation for Design, Addison-Wesley, Reading, MA, 1986.

Author information

Authors and Affiliations

Computer Information Systems, Bentley University, Waltham, MA, USA
Leslie J. Waguespack

Authors

Leslie J. Waguespack
View author publications
You can also search for this author in PubMed Google Scholar

Rights and permissions

Reprints and permissions

Copyright information

About this chapter

Cite this chapter

Waguespack, L.J. (2019). Introduction. In: Designing Thriving Systems. Springer, Cham. https://doi.org/10.1007/978-3-030-03925-7_1

Download citation

DOI: https://doi.org/10.1007/978-3-030-03925-7_1
Published: 11 April 2019
Publisher Name: Springer, Cham
Print ISBN: 978-3-030-03924-0
Online ISBN: 978-3-030-03925-7
eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics