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van Donselaar, K., van Woensel, T., Broekmeulen, R., Fransoo, J. (2005). Improvement Opportunities in Retail Logistics. In: Doukidis, G.J., Vrechopoulos, A.P. (eds) Consumer Driven Electronic Transformation. Springer, Berlin, Heidelberg. https://doi.org/10.1007/3-540-27059-0_2
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