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  • Conference proceedings
  • Jun 2023

Advances in Tourism, Technology and Systems

Selected Papers from ICOTTS 2022, Volume 1

  • Presents high-quality research in the areas of tourism, technology, and systems

  • Features the outcomes of ICOTTS 2022, held at University of Chile, Santiago de Chile, Chile

  • Serves as a reference resource for researchers and practitioners in academia and industry

Part of the book series: Smart Innovation, Systems and Technologies (SIST, volume 345)

About this book

This book features a collection of high-quality research papers presented at the International Conference on Tourism, Technology and Systems (ICOTTS 2022), held at University of Chile, Santiago de Chile, Chile, from 3 to 5 November 2022. The book is divided into two volumes, and it covers the areas of technology in tourism and the tourist experience, generations and technology in tourism, digital marketing applied to tourism and travel, mobile technologies applied to sustainable tourism, information technologies in tourism, digital transformation of tourism business, e-tourism and tourism 2.0, big data and management for travel and tourism, geotagging and tourist mobility, smart destinations, robotics in tourism, and information systems and technologies.


  • Technology in Tourism
  • Education and Tourism
  • Digital Transformation
  • Information Systems
  • Technology in Cultural Tourism
  • Smart Destinations
  • Technology in Tourism Management
  • Tourism Planning
  • Technology in Health Tourism
  • ICOTTS 2022 Proceedings

Editors and Affiliations

  • Porto Accounting and Business School, Polytechnic Institute of Porto, São Mamede de Infesta, Portugal

    João Vidal Carvalho

  • Inst. of Acct. & Admin.of Porto (ISCAP), Polytechnic Institute of Porto, S. Mamede de Infesta, Portugal

    António Abreu

  • School of Hospitality and Tourism, Polytechnic Institute of Porto, Vila do Conde, Portugal

    Pedro Liberato

  • Department of Accounting, School of Management, EAFIT University, Medellín, Colombia

    Alejandro Peña

About the editors

João Vidal de Carvalho is an Associate Professor at Institute of Accounting and Administration of Porto, Polytechnic of Porto (Portugal). Post-Doctorate in Technologies and Information Systems from University of Coimbra (Portugal). PhD in Information Systems and Technology from University of Santiago de Compostela (Spain), MSc in Information Technology Management from University of Minho (Portugal), and Bachelor in Computer Science. Vice director of the CEOS.PP Research Center - Center for Organizational and Social Studies of the Polytechnic of Oporto and member of LIACC Artificial Intelligence and Computer Science Laboratory – FEUP. Member of the Iberian Systems and Information Technology Association (AISTI). Effective member of the ISCAP/Polytechnic of Porto Skills Recognition/Certification committee. Editor-in-chief of the Journal of Information Systems Engineering and Management (JISEM). Conference General Chair of the ICOTTS - The International Conference on Tourism, Technology & Systems and ICITED - International Conference in Information Technology & Education. Published some books in computer science/Database Management. Scientific committee member of several conferences in the area of Information Systems and Technologies. He is currently involved in an international quality assurance research project for Higher Education Institutions' information systems.


António Abreu is Associate Professor at the Higher Institute of Accounting and Administration of Porto, Polytechnic of Porto. Post-Doctorate in Information Technologies and Systems, by the University of Coimbra, Department of Computer Engineering of the Faculty of Sciences and Technology of the University of Coimbra. PhD in Software Engineering based on reusable components with Human-Machine Interface applications, by the University of Vigo. Master in Management Informatics by the University of Minho and Degree in Informatics-Applied Mathematics by the Lusíada University. He is currently a lecturer, in the scientific area of Information Systems, at the Instituto Superior de Contabilidade e Administração do Porto/Politécnico do Porto, ISCAP/PPorto. Integrated researcher of the Research Centre CEOS.PP - Centre for Organizational and Social Studies of the Polytechnic of Porto. Between 2015 and 2018 he was Coordinator of the Professional Higher Technical Courses (CTeSP) of the Higher Institute and Accounting and Administration of Porto (ISCAP) and Coordinator for Market Development of the Training Centre and Services Abroad of ISCAP. Currently he is responsible for the Information Systems discipline group of CTeSP. Member of the scientific committee of the research centre CEOS.PP. Member of the Direction of the Master in Digital Communication. Member of the Scientific Committee of several national and international conferences and initiatives in the area of Technologies and Information Systems (CISTI - Conferencia Ibérica de Sistemas y Tecnologías de Información; WORLDCIST - World Conference on Information Systems and Technologies; CAPSI - Conference of the Portuguese Association of Information Systems; COMETEL - Congresso Internacional de Computación y Telecomunicaciones; RISTI - Revista Ibérica de Sistemas e Tecnologias de Informação; MICRADS - Conferência Internacional Multidisciplinar de Pesquisa Aplicada à Defesa e Segurança; ICOTTS - International Conference on Tourism, Technology & Systems; ICITED - International Conference in Information Technology & Education. Editor-in-chief of the Journal of Information Systems Engineering and Management (JISEM). President of IADITI - International Association for Digital Transformation and Technological Innovation. General Chair of ICOTTS - International Conference on Tourism, Technology & Systems and ICITED - International Conference in Information Technology & Education. Author of several articles/book chapters/books indexed in the Scopus and Web of Science databases, some of which with a JCR impact factor, with publication in the area of Information Systems.


Pedro Liberato, PhD in Tourism Management and Planning, from the University of Vigo (Spain). He is an Associate Professor at the Tourism and Leisure Department of the School of Hospitality and Tourism (Polytechnic Institute of Porto), where he teaches several curricular units in Tourism at undergraduate and master levels. Currently, he coordinates the Tourism Management Master degree in the same school (ESHT-P.PORTO). His main research interests are Tourism Marketing, Digital Marketing, Tourism Planning, Creative Tourism, etourism and Smart Destinations. He supervised and co-supervised several MSc dissertations and PhD theses. He is also involved in applied research and consultancy projects in Tourism and Leisure and is a member of organizing and scientific committees of international conferences. He is the author or co-author of more than 50 book chapters and articles published in international journals and international conference proceedings, indexed Scopus and/or Web of Science.


Alejandro Peña is part of the academic staff at EAFIT University in the School of Business. He has a Bachelor’s degree in Mechanical Engineering, a Master’s degree in Systems Engineering, a PhD in Engineering and a Postdoctoral Researcher focused on Machine Learning. Mr Peña has developed several kinds of research and publications in advanced topics related to computational intelligence and machine learning, in fields such as financial risk, decision management, precision agriculture and other areas related to computer science.

Bibliographic Information