About the authors
ORVILL ADAMS Director of Orvill Adams & Associates, Canada
PAULINE BARNETT Senior Lecturer, Department of Public Health and General Practice, Christchurch School of Medicine and Health Sciences, University of Otago, New Zealand
ALLAN BEST Senior Scientist, Centre for Clinical Epidemiology and Evaluation, Vancouver Coastal Health Research Institute, and Clinical Professor, Health Care and Epidemiology, University of British Columbia, Canada
JUDY BIRDSELL Principal Consultant and President of On Management Ltd, Canada
RICHARD BOLDEN Research Fellow, Centre for Leadership Studies, University of Exeter, UK
COSTANZA CEDA Lecturer and Researcher in Public Administration and Health Care, CERGAS, University of Bocconi's Research Centre on Healthcare Management, Italy
SARA CHRISTIAN Research Associate, Nursing Research Unit, Kings College London, UK
PAMELA I. CLARK Senior Research Scientist, Battelle Centres for Public Health Research & Evaluation, USA
JACKIE CUMMING Director of the Health Services Research Centre/Te Hikuwai Rangahau Hauora, School of Government, Victoria University, New Zealand
HUW DAVIES Professor of Health Care Policy and Management, University of St Andrews, UK
JEAN-LOUIS DENIS Full Professor, Department of Health Administration, and Researcher, Groupe de recherché interdisciplinaire en santé (GRIS), Faculty of Medicine, Université de Montréal, Canada
BERNARD DOWLING Research Fellow, National Primary Care Research and Development Centre, University of Manchester, UK
GÜLIN GEDIK Department of Human Resources for Health, World Health Organization Headquarters, Geneva, Switzerland
LIANE SOBERMAN GINSBURG Assistant Professor, School of Health Policy and Management, York University in Toronto, Canada
JONATHAN GOSLING Director of the Centre for Leadership Studies, University of Exeter, UK
GAIL GREIG Doctoral Candidate, Centre for Public Policy and Management (CPPM), University of St Andrews, UK
JEREMY GRIMSHAW Director, Clinical Epidemiology Programme, Ottawa Health Research Institute and Director of the Centre for Best Practice, Institute of Population Health, University of Ottawa, Canada
SARAH HAYWARD Chief Executive Officer, SEARCH, Canada
BOB HININGS Professor Emeritus, Department of Strategic Management and Organization, Faculty of Business, University of Alberta, Canada
BEV HOLMES PhD Candidate, School of Communication, Simon Fraser University, Canada
TIMOTHY R. HUERTA Postdoctoral Fellow, Centre for Clinical Epidemiology and Evaluation, Vancouver Coastal Health Research Institute, Canada
PAULA HYDE Senior Lecturer in Leadership and Experiential Learning, Manchester Business School, University of Manchester, UK
DIANE KELLY Assistant Director, Postgraduate Medical Education (Continuing Professional Development), NHS Education for Scotland, UK
LISE LAMOTHE Associate Professor, Health Administration Department, Faculty of Medicine, University of Montreal, Canada
JENNIFER LANDAU Senior