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  • © 2009

Organizational Learning

How Companies and Institutions Manage and Apply Knowledge

Palgrave Macmillan

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  • ISBN: 978-0-230-62154-1
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Table of contents (9 chapters)

  1. Front Matter

    Pages i-xiii
  2. Introduction

    • Jerry L. Wellman
    Pages 1-26
  3. How Organizations Remember What They Know

    • Jerry L. Wellman
    Pages 27-50
  4. Culture—The Way It Is Around Here

    • Jerry L. Wellman
    Pages 51-78
  5. Old Pros—I Remember When

    • Jerry L. Wellman
    Pages 79-96
  6. Archives—It’s In Here Somewhere

    • Jerry L. Wellman
    Pages 97-123
  7. Process—The Way Things Work Around Here

    • Jerry L. Wellman
    Pages 125-143
  8. Putting Them Together

    • Jerry L. Wellman
    Pages 145-163
  9. Pragmatics of Managing Organizational Knowledge

    • Jerry L. Wellman
    Pages 165-192
  10. Closing

    • Jerry L. Wellman
    Pages 193-196
  11. Back Matter

    Pages 197-202

About this book

Organizations capture and deploy what they have learned in four ways: Culture, Old Pros, Archives, and Processes. This book describes the four approaches, their strength and shortcomings, and their interactions.

Keywords

  • interaction
  • organization
  • Organizational Knowledge
  • organizational learning
  • organizations

Reviews

"Just as you thought you had read the last work on organizational learning, Jerry Wellman opens a new perspective focusing on the use of knowledge currently available from within our organizations. It is a lens whose obviousness has been ignored to date, but which now can become a set of inter-related practices that we will not be able to live without.

This book is a stunning mixture of case analyses, personal experience, insightful interpretations of professional practices and organizational literatures that provide insight into the four opportunities for learning from within: the use of organizational archives, the employment of its culture, the service of deliberate administrative processes, and the application of knowledge from the experiences of seasoned organizational members. These are discussed individually and as they interact around real issues. While solutions to ubiquitous dilemmas are discussed, one of the major gifts from this book are the substantial, grounded questions, both in number and significance, that Jerry Wellman raises which can open both new doors to organizational learning and important scholarship from those who want to shape studies from the real issues that organizations face. This is the best example of the potential of "practice to scholarship" that I have read.

With a foundation in rich experience and a wide awareness, Jerry Wellman writes in a way that both organizational leaders and scholars will find compatible with their ways of knowing. His interpretations of practices are as full and insightful as is his understanding of the issues around which these practices need to be arrayed. Over a decade ago Nonaka and Takeuchi wrote what was the first foundational text on organizational learning; Jerry Wellman's will be the second." - Robert Silverman, Professor, Fielding Graduate University and Professor Emeritus, Ohio State University

"This book is an original and lucid contribution to a subject long held hostage to dense prose and denser ideas. The author is both a practitioner, with much relevant experience, and has a social science Ph.D. This combination gives the book its uniquely valuable tone and content.I would recommend this book to anyone wrestling with this thorny and elusive subject." - Laurence Prusak, Founder and Executive Director of the Institute for Knowledge Management (IKM)

"This is an atypical book on organizational learning. While many texts in this genre can be very heavy on theory, this text takes a more practical focus, while offering a concise and sound theoretical foundation necessary to get the message across." - Knowledge Management Tools

About the author

JERRY WELLMAN is Vice President of a 2,000 person business unit within Honeywell International. He has 32 years experience as an engineer and a leader in Honeywell's aerospace businesses. He also holds a BSEE, an MBA, a MA in HOD, and a PhD in HOS.

Bibliographic Information

Buying options

eBook USD 39.99
Price excludes VAT (USA)
  • ISBN: 978-0-230-62154-1
  • Instant PDF download
  • Readable on all devices
  • Own it forever
  • Exclusive offer for individuals only
  • Tax calculation will be finalised during checkout
Softcover Book USD 49.99
Price excludes VAT (USA)