Employee Morale

Driving Performance in Challenging Times

  • David Bowles
  • Cary Cooper

Table of contents

  1. Front Matter
    Pages i-xv
  2. David Bowles, Cary Cooper
    Pages 1-15
  3. David Bowles, Cary Cooper
    Pages 17-58
  4. David Bowles, Cary Cooper
    Pages 59-107
  5. David Bowles, Cary Cooper
    Pages 167-191
  6. David Bowles, Cary Cooper
    Pages 193-198
  7. Back Matter
    Pages 199-215

About this book

Introduction

Performance is the key outcome of high morale, and the reason why it should be taken so seriously: with research gathered from some of the world's largest employee opinion databases and best academic centres, the authors lay out the morale-performance connection.

Keywords

customer satisfaction database health organization organizations research

Authors and affiliations

  • David Bowles
    • 1
  • Cary Cooper
    • 2
  1. 1.Rancho Santa FeUSA
  2. 2.Lancaster UniversityUK

Bibliographic information

  • DOI https://doi.org/10.1057/9780230250789
  • Copyright Information Palgrave Macmillan, a division of Macmillan Publishers Limited 2009
  • Publisher Name Palgrave Macmillan, London
  • eBook Packages Palgrave Business & Management Collection
  • Print ISBN 978-1-349-36808-2
  • Online ISBN 978-0-230-25078-9
  • About this book