The Essentials of Knowledge Management

  • John S. Edwards

Part of the OR Essentials Series book series (ORESS)

Table of contents

  1. Front Matter
    Pages i-x
  2. Introduction: Setting the Scene

    1. John S. Edwards
      Pages 1-14
  3. Foundations

    1. Front Matter
      Pages 15-15
    2. Richard Baskerville, Alina Dulipovici
      Pages 47-91
  4. Strategic Issues

    1. Front Matter
      Pages 93-93
    2. Jean-Pierre Noblet, Eric Simon, Robert Parent
      Pages 111-130
    3. Ettore Bolisanl, Alessandro Oltramari
      Pages 131-152
    4. Juan Gabriel Cegarra-Navarro, Anthony K. P. Wensley, María Teresa Sánchez Polo
      Pages 153-174
    5. Rémy Magnier-Watanabe, Caroline Benton, Dai Senoo
      Pages 175-195
  5. Understanding Knowledge Transfer/Sharing

  6. People or Technology Approaches?

  7. Newer Technological Developments

    1. Front Matter
      Pages 287-287
    2. Tao Guo, David G. Schwartz, Frada Burstein, Henry Linger
      Pages 289-310
    3. Julia Nieves, Javier Osorio
      Pages 333-364
  8. Back Matter
    Pages 365-372

About this book


This book reviews the field of Knowledge Management, taking a holistic approach that includes both "soft" and "hard" aspects. It provides a broad perspective on the field, rather than one based on a single viewpoints from Computer Science or Organizational Learning, offering a comprehensive and integrated conception of Knowledge Management. The chapters represent the best Knowledge Management articles published in the 21st century in Knowledge Management Research & Practice and the European Journal of Information Systems, with contributors including Ikujiro Nonaka, Frada Burstein, and David Schwartz. Most of the chapters contribute significantly to practise as well as theory. The OR Essentials series presents a unique cross-section of high quality research work fundamental to understanding contemporary issues and research across a range of Operational Research topics. It brings together some of the best research papers from the highly respected journals of the Operational Research Society, also published by Palgrave Macmillan.


knowledge management knowledge creation knowledge sharing knowledge transfer knowledge strategy strategy organizational learning information management business processes operational research or management science business business process learning management networks ontology Organisation organization

Editors and affiliations

  • John S. Edwards
    • 1
  1. 1.Aston Business SchoolAston UniversityUK

Bibliographic information