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Conversations at Work

Promoting a Culture of Conversation in the Changing Workplace

  • Tim Baker
  • Aubrey Warren

Part of the Palgrave Pocket Consultants book series (PAPC)

Table of contents

  1. Front Matter
    Pages i-ix
  2. Introduction

    1. Tim Baker, Aubrey Warren
      Pages 1-6
  3. Organizations are Conversations

    1. Tim Baker, Aubrey Warren
      Pages 7-23
  4. Developing a Culture for Conversations

    1. Front Matter
      Pages 25-25
    2. Tim Baker, Aubrey Warren
      Pages 54-74
  5. Types of Workplace Conversations

    1. Front Matter
      Pages 75-75
    2. Tim Baker, Aubrey Warren
      Pages 99-114
    3. Tim Baker, Aubrey Warren
      Pages 115-132
    4. Tim Baker, Aubrey Warren
      Pages 133-153
  6. The Skills of Conversations

    1. Front Matter
      Pages 155-155
    2. Tim Baker, Aubrey Warren
      Pages 157-159
    3. Tim Baker, Aubrey Warren
      Pages 176-189
    4. Tim Baker, Aubrey Warren
      Pages 190-202
    5. Tim Baker, Aubrey Warren
      Pages 203-215
    6. Tim Baker, Aubrey Warren
      Pages 216-232
  7. Back Matter
    Pages 233-250

About this book

Introduction

Organizations are about conversations. For any organization to achieve its goals, people need to interact and those interactions require dialogue and conversation. Yet, thanks to technology, we seem to be having fewer genuine conversations. This book seeks to change this, through "how to skills" and wider cultural change advice.

Keywords

Communication conversation performance workplace culture communication Feedback interaction management management education organization organizations

Authors and affiliations

  • Tim Baker
    • 1
  • Aubrey Warren
    • 2
  1. 1.WINNERS-AT-WORK Pty LtdAustralia
  2. 2.Pacific Training and DevelopmentAustralia

Bibliographic information