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Understanding and Managing IT Outsourcing: A Partnership Approach

  • Surja Datta
  • Neil Oschlag-Michael

Table of contents

  1. Front Matter
    Pages i-x
  2. Neil Oschlag-Michael, Surja Datta
    Pages 1-2
  3. Neil Oschlag-Michael, Surja Datta
    Pages 3-10
  4. Neil Oschlag-Michael, Surja Datta
    Pages 11-37
  5. Neil Oschlag-Michael, Surja Datta
    Pages 38-52
  6. Neil Oschlag-Michael, Surja Datta
    Pages 53-69
  7. Neil Oschlag-Michael, Surja Datta
    Pages 70-83
  8. Neil Oschlag-Michael, Surja Datta
    Pages 84-85
  9. Back Matter
    Pages 86-100

About this book

Introduction

Understanding and Managing IT Outsourcing explains and illustrates how uncertainty and trust interact with each other, and how an understanding of this interaction is critical to success in IT outsourcing. A partnership approach that is built on trust can be the determinant of success but this book explains in which particular outsourcing context this approach is likely to pay dividends.

Keywords

Information Technology (IT) interaction Outsourcing trust development economics information technology Information Technology (IT) interaction international business management organization Outsourcing public relations trust

Authors and affiliations

  • Surja Datta
    • 1
  • Neil Oschlag-Michael
    • 2
  1. 1.Oxford Brookes UniversityUK
  2. 2.AseDenmark

Bibliographic information