Human Capital in the Indian IT/BPO Industry

  • Vijay Pereira
  • Ashish Malik
Book

Part of the Palgrave Studies in Global Human Capital Management book series (PALGHCM)

Table of contents

  1. Front Matter
    Pages i-xvii
    PDF
  2. Introduction
    Vijay Pereira, Ashish Malik
    Pages 1-13
  3. Global Offshore Outsourcing and the Indian IT/BPO Sector: Theoretical Perspectives
    Vijay Pereira, Ashish Malik
    Pages 14-64
  4. The Role of Human Capital Management in Firm Performance and Change
    Vijay Pereira, Ashish Malik
    Pages 65-96
  5. Theory-Building Through Case-Study Research
    Vijay Pereira, Ashish Malik
    Pages 97-109
  6. Case-Study Analysis
    Vijay Pereira, Ashish Malik
    Pages 110-149
  7. Discussion and Conclusions
    Vijay Pereira, Ashish Malik
    Pages 150-160
  8. Back Matter
    Pages 161-208
    PDF

About this book

Introduction

Human Capital in the Indian IT / BPO Industry analyses human capital management in the Indian information technology (IT) and business process outsourcing (BPO) industry, which has created a new paradigm for organising global talent engaged in designing and delivering IT and BPO services.

Keywords

business process Information Technology (IT) management Offshore Outsourcing

Authors and affiliations

  • Vijay Pereira
    • 1
  • Ashish Malik
    • 2
  1. 1.University of PortsmouthUK
  2. 2.University of NewcastleAustralia

Bibliographic information

  • DOI https://doi.org/10.1057/9781137481528
  • Copyright Information Palgrave Macmillan, a division of Macmillan Publishers Limited 2015
  • Publisher Name Palgrave Macmillan, London
  • eBook Packages Palgrave Business & Management Collection
  • Print ISBN 978-1-349-50288-2
  • Online ISBN 978-1-137-48152-8
  • About this book