Emotional Literacy in Criminal Justice

Professional Practice with Offenders

  • Charlotte¬†Knight

Table of contents

  1. Front Matter
    Pages i-vi
  2. Charlotte Knight
    Pages 18-36
  3. Charlotte Knight
    Pages 37-57
  4. Charlotte Knight
    Pages 84-108
  5. Charlotte Knight
    Pages 109-127
  6. Charlotte Knight
    Pages 149-170
  7. Charlotte Knight
    Pages 188-198
  8. Back Matter
    Pages 199-222

About this book


Emotions remain largely invisible in the management of criminal justice practice. This book seeks to uncover some of the underground emotional work of practitioners and make visible the impact of both positive and negative emotions, which play a crucial role in practitioner-offender relationships. 

Exploring how practitioners understand, regulate and work with emotion, Knight argues that the 'soft skills' of emotion are more likely to achieve motivation and change in offenders than the 'hard' skills of punishment, monitoring and surveillance. The book examines some of the gendered implications of this practice and develops an argument for the explicit building of emotional resources within organizations to sustain the development, enhancement and support of emotional literacy in the workforce. 

Using practice examples, Knight reveals how practitioners can benefit from having an understanding of their own emotions and how these can impact on their practice. This unique and accessible book will be a valuable resource to practitioners across the criminal justice sector including probation officers, youth justice workers, police and prison officers, social workers, policymakers and managers, as well as scholars working within criminology, criminal justice and probation.


Criminal Justice probation emotion social work criminal justice organization

Authors and affiliations

  • Charlotte¬†Knight
    • 1
  1. 1.School of Applied Social ScienceDe Montfort UniversityUK

Bibliographic information