Advanced Outsourcing Practice

Rethinking ITO, BPO and Cloud Services

  • Mary C. Lacity
  • Leslie P. Willcocks

Part of the Technology, Work and Globalization book series (TWG)

Table of contents

  1. Front Matter
    Pages i-xxxiii
  2. Mary C. Lacity, Leslie P. Willcocks, Stan Solomon
    Pages 1-24
  3. Mary C. Lacity, Leslie P. Willcocks
    Pages 25-46
  4. Leslie P. Willcocks, Mary C. Lacity
    Pages 47-68
  5. Mary C. Lacity, Joseph Rottman
    Pages 97-120
  6. Leslie P. Willcocks, Ilan Oshri, John Hindle
    Pages 121-142
  7. Mary C. Lacity, Joseph Rottman
    Pages 143-168
  8. Leslie P. Willcocks, Will Venters, Edgar Whitley, John Hindle
    Pages 169-196
  9. Back Matter
    Pages 197-251

About this book


A rich database of over 2,200 outsourcing arrangements, studied across sectors and geographies, and over time, from inception, through contract signing, to outcomes. This book has unparalleled insight into the robust practices that have been proven effective time and again.


management project management service

Authors and affiliations

  • Mary C. Lacity
    • 1
  • Leslie P. Willcocks
    • 2
  1. 1.University of MissouriSt. LouisUSA
  2. 2.London School of Economics and Political ScienceLondonUK

Bibliographic information