© 2008


Opening Up the Organization to its Own Unspoken Knowledge

  • Authors

Table of contents

  1. Front Matter
    Pages i-ix
  2. Introduction

    1. Theodore Taptiklis
      Pages 1-9
  3. Things Fall Apart

    1. Front Matter
      Pages 11-11
    2. Theodore Taptiklis
      Pages 13-26
    3. Theodore Taptiklis
      Pages 27-60
    4. Theodore Taptiklis
      Pages 61-70
  4. Voices at the Brink

    1. Front Matter
      Pages 71-72
    2. Patricia Benner, Hubert Dreyfus
      Pages 73-91
    3. John Shotter, Ludwig Wittgenstein
      Pages 92-109
    4. David Boje, Mikhail Bakhtin
      Pages 110-119
    5. Ralph Stacey, Norbert Elias
      Pages 120-130
    6. Theodore Taptiklis
      Pages 131-142
  5. Linking Voices, Making Sense, Joining Lives

    1. Front Matter
      Pages 143-144
    2. Theodore Taptiklis
      Pages 145-187
    3. Theodore Taptiklis
      Pages 188-195
    4. Theodore Taptiklis
      Pages 196-221
    5. Theodore Taptiklis
      Pages 222-225
  6. Back Matter
    Pages 226-237

About this book


Within management thinking, behaviours have become repetitive, and organizational performance is stagnant or declining. We need to engage with each other as individuals. The author proposes new ways of harnessing people's storytelling instincts and capabilities to create a new medium of professional communication and collaboration.


management organization organizations

About the authors

THEODORE TAPTIKLIS is a former McKinsey consultant and veteran organizational practitioner who has operated in many roles including board member, senior executive, strategist and change manager, professional development and business development manager and also in a variety of line management positions, working both as employee and as professional adviser. These roles extend to twenty-five organizations from manufacturing to financial services to transportation, utility management, healthcare and social services over a forty-year career. Most of this organizational experience has been with leaders in their industry sectors.

For the past ten years Taptiklis has operated in a private capacity, exploring and testing the ideas discussed in this book by working with members of professional communities. The discoveries described here have led to working associations with a cadre of organizational practitioners, researchers and academics in New Zealand, the US and the UK.

Bibliographic information


'This is a very stimulating book it challenges many of the current tenets of management thinking. By highlighting the interdependence that exists between us all, it opens up new ways of making sense of the world and new ways of behaving. Recommended as a thought provoking read!' - Vivienne Cox, Executive Vice President, BP

'Taptiklis is raising fundamental issues about how present day and future management should be conducted. There is a lot to think about.' - Business Executive