The Theory of Culture-specific Total Quality Management

Quality management in Chinese regions

  • Authors
  • Carlos Noronha

Table of contents

  1. Front Matter
    Pages i-xiv
  2. Carlos Noronha
    Pages 1-12
  3. Carlos Noronha
    Pages 13-39
  4. Carlos Noronha
    Pages 40-59
  5. Carlos Noronha
    Pages 60-75
  6. Carlos Noronha
    Pages 76-88
  7. Carlos Noronha
    Pages 89-113
  8. Carlos Noronha
    Pages 114-141
  9. Carlos Noronha
    Pages 142-148
  10. Back Matter
    Pages 149-164

About this book


This volume is the first to show the influence that culture has on the success of TQM, and uses the case of Chinese companies operating in mainland China, Hong Kong and Taiwan to support the assertion that culture has a greater effect on TQM than has been previously acknowledged. This book will be compelling reading for students, researchers and professionals concerned with cultural diversity and alternative approaches to TQM.


China diversity management total quality management (TQM)

Bibliographic information