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Trust Matters

For Organisational and Personal Success

  • Authors
  • Sally Bibb
  • Jeremy Kourdi

Table of contents

  1. Front Matter
    Pages i-xiv
  2. Sally Bibb, Jeremy Kourdi
    Pages 1-13
  3. Sally Bibb, Jeremy Kourdi
    Pages 15-27
  4. Sally Bibb, Jeremy Kourdi
    Pages 29-42
  5. Sally Bibb, Jeremy Kourdi
    Pages 43-60
  6. Sally Bibb, Jeremy Kourdi
    Pages 61-74
  7. Sally Bibb, Jeremy Kourdi
    Pages 75-86
  8. Sally Bibb, Jeremy Kourdi
    Pages 87-105
  9. Sally Bibb, Jeremy Kourdi
    Pages 107-117
  10. Sally Bibb, Jeremy Kourdi
    Pages 119-130
  11. Sally Bibb, Jeremy Kourdi
    Pages 131-139
  12. Sally Bibb, Jeremy Kourdi
    Pages 141-159
  13. Sally Bibb, Jeremy Kourdi
    Pages 161-166
  14. Back Matter
    Pages 167-178

About this book

Introduction

Trust is seemingly in decline in contemporary society, yet its significance and value is undiminished. Numerous scandals afflicting business and politics, the growth of spin and a loss of faith in leaders as people with strong values have all eroded levels of trust. As trust becomes a scarcer commodity, those people and organizations that possess it have a distinct advantage. Trust matters - in fact, it is essential for: · Organizational Success and Profitability · Winning and Retaining Customers · Effective Leadership · Innovation and Creativity · Motivating and Energising People · Managing Risk · Personal Satisfaction, Fulfilment and Success This book is about trust: What can be achieved when it's present, what can happen when it's not and how to develop it.

Keywords

business creativity innovation organization Personal trust

Bibliographic information