Systems Thinking: From Heresy to Practice

Public and Private Sector Studies

  • Keivan Zokaei
  • John Seddon
  • Brendan O’Donovan

Table of contents

  1. Front Matter
    Pages i-xix
  2. Introduction

    1. Keivan Zokaei, John Seddon, Brendan O’Donovan
      Pages 1-14
  3. Systems Thinking in Public Sector

  4. Systems Thinking in Private Sector

  5. Back Matter
    Pages 277-282

About this book


Systems Thinking is a topic which is at the forefront of how we think about management in the Public Sector and Service Industries. This collection from leading thinkers in the field takes a case study approach to a variety of issues which encompass topics such as Banking, Electrical Distribution, Manufacturing and Adult Social Care.


banking care distribution management Manufacturing organization project management Public Sector service software supply chain

Editors and affiliations

  • Keivan Zokaei
    • 1
  • John Seddon
    • 2
  • Brendan O’Donovan
  1. 1.Warwick UniversityUK
  2. 2.Vanguard/Cardiff and Derby UniversitiesUK

Bibliographic information