Explorative Mediation at Work

The Importance of Dialogue for Mediation Practice

  • Roger Seaman

Table of contents

  1. Front Matter
    Pages i-ix
  2. Roger Seaman
    Pages 1-14
  3. Roger Seaman
    Pages 15-36
  4. Roger Seaman
    Pages 37-58
  5. Roger Seaman
    Pages 59-88
  6. Roger Seaman
    Pages 89-156
  7. Roger Seaman
    Pages 157-221
  8. Roger Seaman
    Pages 243-249
  9. Back Matter
    Pages 251-260

About this book

Introduction

Exploring and critiquing various methods of mediation, this innovative book critically develops a new explorative practice in the field. Considering ways in which mediators may influence disputing parties, especially in the workplace where mediators are paid to intervene, Explorative Mediation at Work questions the common claim that mediation is a neutral intervention. The difference between offering minimally intrusive support and acting to secure a containment and even suppression of workplace conflict is heavily dependent upon a mediator’s practices.  At worst, engineering resolution may tarnish mediation’s reputation for impartiality. At best, mediation can win the trust of parties in conflict, facilitate a democratic engagement and be of real benefit to organizations. This book aims to demonstrate the latter in proposing a practice that supports parties to seek out dialogue from which relationships may be rebuilt and practical problems resolved.

Keywords

workplace morale resolution neutrality organizational justice reconciliation organization transformative mediation explorative mediation narrative mediation

Authors and affiliations

  • Roger Seaman
    • 1
  1. 1.SwanageUnited Kingdom

Bibliographic information

  • DOI https://doi.org/10.1057/978-1-137-51674-9
  • Copyright Information The Editor(s) (if applicable) and The Author(s) 2016
  • Publisher Name Palgrave Macmillan, London
  • eBook Packages Business and Management
  • Print ISBN 978-1-137-51672-5
  • Online ISBN 978-1-137-51674-9
  • About this book