Knowledge Management

1. Front Matter

   Pages I-X

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2. Knowledge Management: Conceptual Foundations

   1. Knowledge Management: Conceptual Foundations, Emerging Directions

      • Joseph Davis, Eswaran Subrahmanian, Art Westerberg

      Pages 3-20

   2. Knowledge Management: Why Learning from the Past Is Not Enough!

      • Rogério dePaula, Gerhard Fischer

      Pages 21-53

   3. A Sensemaking Theory of Knowledge in Organizations and Its Application

      • Dubravka Cecez-Kecmanovic

      Pages 55-74

3. Knowledge Management: Empirical Perspectives

   1. Knowledge Creation in Organizations: A Multiple Study Overview

      • Timothy M. Devinney, David F. Midgley, Christine W. Soo

      Pages 77-96

   2. Knowledge Acquisition and Transfer in Strategic Alliances

      • Andrew Inkpen

      Pages 97-113

   3. Knowledge Management and Indian Industrialization

      • V.S. Arunachalam, Robin King

      Pages 115-127

   4. Social Capital: The Driver for Corporate Success in the Knowledge Era

      • Laurence Lock Lee

      Pages 129-143

4. Knowledge Management: Practitioner Perspectives

   1. The Intellectual Division of Labor

      • Charles Lucier, Jan Dyer

      Pages 147-157

   2. The Significance of Knowledge Management for a Large Company

      • Jürgen Biesner, Gerhard Brüggen

      Pages 159-167

   3. Knowledge Sharing Through Storytelling

      • Steve Denning

      Pages 169-180

   4. Knowledge Management Experiences: India's Light Combat Aircraft

      • Kota Harinarayana

      Pages 181-189

   5. Integrating eLearning and Knowledge Management

      • Larry G. Moyer

      Pages 191-204

The importance and value of tracking and sharing the dispersed knowledge resources of contemporary organizations have received widespread rec- nition in recent years. It is widely believed that with the transition from the industrial to information-based economies, organizational knowledge has emerged as the single most critical resource at both macro- and mic- levels. A major challenge for most organizations during this transition and beyond is to learn to deal with the intricacies of discovering knowledge from the vast amounts of data being generated, identifying pockets of - portant knowledge in various forms, to devise strategies and techniques to formalize parts that lend themselves to codification, and to nurture tech- cal and other solutions with which useful knowledge can be shared among relevant participants. This has the potential to produce greater knowledge utilization leading to multiplier effects in organizational performance. This calls for an approach in which both the organizational and technological dimensions of the challenge are better understood and effectively integ- ted. The papers included in this volume were selected from a collection of papers presented at an invitation-only workshop entitled 'Knowledge - nagement (KM) and the Global Firm: Organizational and Technological Dimensions' held at the University of Sydney in Sydney, Australia in February 2003. The workshop was made possible by a generous grant from the Carnegie Bosch Institute at Carnegie Mellon University, Pit- burgh, USA.

• Information and Communication Technologies
• Knowledge Communication
• Organizational Knowledge
• e-learning
• innovation
• knowledge management
• learning
• management
• networks
• organization
• organizations
• service-oriented computing

• School of Information Technologies, The University of Sydney, Sydney, Australia

  Joseph Davis

• Institute for Complex Engineered Systems, Carnegie Mellon University, Pittsburgh, USA

  Eswaran Subrahmanian, Art Westerberg