Design for Tomorrow—Volume 2

1. Front Matter

   Pages i-xxxii

   PDF

2. Design of Systems, Services and Product Service Systems

   1. Front Matter

      Pages 1-1

      PDF

   2. The Future of Home Service: Integration of User Behavior and Scenario Planning in the Domestic Plumbing Service Design

      • Sachin Shivaji Jadhav, Pratul Chandra Kalita

      Pages 3-15

   3. India Post Services—A Speculative Service Design for Behaviour Change

      • Shivani Ganwani, Radhika Verma, Ravi Mahamuni, Varnika Naik

      Pages 17-28

   4. Design Intervention for Improving Accessibility and Affordability of Ocular Care—A Context-Specific Study of Rural Assam

      • Abhijit Kakati, Amarendra Kumar Das

      Pages 29-40

   5. Frugal-IDeM: An Integrated Methodology for Designing Frugal Innovations in Low-Resource Settings

      • Santosh Jagtap

      Pages 41-51

   6. Artificial Neural Networks Supporting Cause-and-Effect Studies in Product–Service System Development

      • Omsri Kumar Aeddula, Johan Wall, Tobias Larsson

      Pages 53-64

   7. The Factors Influencing Usage Intention of Urban Poor Population in India Towards Mobile Financial Services (Mobile Payment/Money)

      • Raman Saxena, Ravi Mokashi Punekar

      Pages 65-77

   8. Bridging the Gap Between Service Design Specification and Technical Specification

      • Ravi Mahamuni, Supriya Mantry, Mayur Jadhav

      Pages 79-90

   9. Service Design for Scale—Overcoming Challenges in Large-Scale Qualitative User Research

      • Ravi Mahamuni, Shivani Ganwani, Sylvan Lobo, Bhaskarjyoti Das, Radhika Verma, Ulemba Hirom et al.

      Pages 91-103

   10. Design for Small Businesses in India—Helping the Real Entrepreneurs

       • Vipul Vinzuda, Jitendra Singh Rajput, Amresh Panigrahi

       Pages 105-116

   11. A Tool to Design a User-Centred Town Plan

       • Abhishek Singh, Pratul Chandra Kalita

       Pages 117-126

   12. The Cancer Positive Journey: A System Design Thinking Perspective

       • Alishka Shah

       Pages 127-140

   13. A QFD Approach for Selection of Design for Logistics Strategies

       • Mahadharsan Ravichandran, K. E. K. Vimal, K. Jayakrishna, Asela K. Kulatunga

       Pages 141-149

   14. Design Interventions for Improvement of Adoption Rate of Micro-irrigation in Assam

       • Manoj Kumar Verma, Amarendra Kumar Das

       Pages 151-164

   15. Inclusive Design in Higher Educational Institutes for People with Disability

       • Priyanka Yadav, D. Udaya Kumar, Sougata Karmakar

       Pages 165-176

   16. Modular Communication as a Structure for Sustainability Within Social Enterprises

       • Mehak Gupta

       Pages 177-188

3. Design Training and Education

   1. Front Matter

      Pages 189-189

      PDF

   2. Introduction to Self-help Books/Texts for Design Students

      • Shefali Yadav

      Pages 191-202

   3. Mapping the Research Thread of PhDs in Design: A PhD Citation Analysis of the Portuguese Doctorates

      • Nina Costa, Rui Costa, Afonso Borges, Vasco Branco, Raul Cunca, António Modesto et al.

      Pages 203-216

This book showcases cutting-edge research papers from the 8th International Conference on Research into Design (ICoRD 2021) written by eminent researchers from across the world on design processes, technologies, methods and tools, and their impact on innovation, for supporting design for a connected world. The theme of ICoRD‘21 has been “Design for Tomorrow”. The world as we know it in our times is increasingly becoming connected. In this interconnected world, design has to address new challenges of merging the cyber and the physical, the smart and the mundane, the technology and the human. As a result, there is an increasing need for strategizing and thinking about design for a better tomorrow. The theme for ICoRD’21 serves as a provocation for the design community to think about rapid changes in the near future to usher in a better tomorrow. The papers in this book explore these themes, and their key focus is design for tomorrow: how are products and their development be addressed for the immediate pressing needs within a connected world? The book will be of interest to researchers, professionals and entrepreneurs working in the areas on industrial design, manufacturing, consumer goods, and industrial management who are interested in the new and emerging methods and tools for design of new products, systems and services.

• Design Research
• Research Methodology
• Visual Communications
• Sustainability
• Education
• ICoRD21

• Centre for Product Design and Manufacturing, Indian Institute of Science, Bengaluru, India

  Amaresh Chakrabarti

• IDC School of Design, Indian Institute of Technology Bombay, Mumbai, India

  Ravi Poovaiah, Prasad Bokil, Vivek Kant

Prof. Amaresh Chakrabarti is a Senior Professor and current Chairman for the Centre for Product Design & Manufacturing, Indian Institute of Science (IISc), Bangalore. He has B.E. in Mechanical Engineering from Indian Institute of Engineering Science and Technology, Shibpur, M.E. in Design of Mechanical Systems from Indian Institute of Science, Bengaluru, and Ph.D. in Engineering Design from the University of Cambridge, UK. He led the Design Synthesis group at the EPSRC funded Engineering Design Centre at the University of Cambridge before joining IISc as an Associate Professor in 2001. His interests are in synthesis, creativity, sustainability, and informatics. He has published 16 books, over 300 peer-reviewed articles, and has 11 patents granted/pending. He has been on the Advisory Board and the Board of Management of the Design Society, UK; member of the CII National Committee on Design India; member of the Jury of India Design Mark; and  member of the CII Smart Manufacturing Council India. He founded IDeASLab – India's first Design Observatory. He is the Founding Programme chair for International Conference Series on Research into Design (ICoRD), Conference Chair for the 22nd CIRP Design Conference 2012 and the 3rd International Conference on Design Creativity 2015 (3rd ICDC) and vice-Chair for AI in Design and Design Computing & Cognition Conferences. In 2014, he co-initiated India's first Smart Factory R&D platform.


Prof. Ravi Poovaiah is senior faculty member at the Industrial Design Centre (IDC), Indian Institute of Technology (IIT) Bombay. He has backgrounds in Mechanical Engineering, Product Design and Graphic Arts Education having studied respectively at IIT Madras and Bombay and at the Rhode Island School of Design (RISD), Providence, USA. His current pedagogic as well as research and design interests are in fields related to Interaction Design, New Media Design, Visual Design and Product Design and his research interests are in areas related to Visual Language, Information Visualisation, Visual Narratives, Way Finding Systems, Interaction Devices, Collaborative Social and Learning Environments and Designing for Children. He is involved with building digital resources related to ‘Design Learning’, 'Folk Tales', 'Interactive Systems', 'Designing for Children', 'Design of Way-finding Systems' and 'Design in India' with free and open access to networked information. He is also the co-director of a research project named COSMIC on experimenting with Social Media at IIT Bombay along with collaborative Institutes NTU and NUS in Singapore. Prof. Poovaiah has worked on projects with major industry leaders such as Microsoft, Yahoo, Google India, Motorola India, Indian Oil Corporation, Bharat Petroleum Corporation, Bharat Electronics Limited, Siemens India, among others.


Dr. Prasad Bokil is a mechanical engineer and communication designer with Master's and Ph.D. in communication design from IDC School of Design, Indian Institute of Technology (IIT) Bombay, India. He teaches courses in typography and graphic design at undergraduate as well as postgraduate levels. His research interests are visual language, visual narratives and game design. He is currently working towards ‘design for wellbeing’. Dr. Bokil also worked as a Research Assistant at IDC, IIT Bombay, where he worked with a team of artisans at studio under guidance of Prof. A G Rao to enhance the packaging of some of the products. He is involved in several funded projects, including the Kanimuni project funded by MHRD under the Design Innovation Centre at IIT Guwahati. This project aims to develop educational games to build interest and confidence to learn English, Mathematics, Science and 21st century skills in school students. Dr Bokil has (co-)organised many conferences and workshops, including Typography Day 2013, Himalayan Languages Symposium 2016, ICoRD’17 in 2017, Type Design Workshop 2013, Game Design Workshop 2015, Design Research Workshop 2015, Workshop on Software product development process in Agile environment March 2015, Informatica 2016, Kanimuni: DIC Game Design Workshop 2016, etc.


Dr. Vivek Kant is an Assistant Professor at IDC School of Design, Indian Institute of Technology (IIT) Bombay, India. He is an active researcher in the field of systems design, human factors (cognitive ergonomics/cognitive engineering), sociotechncial systems, and history and philosophy of design engineering. Dr. Kant pursued his B.S. in Electrical Engineering from Dayalbagh Educational Institute, India in 2004, M.S. in Cognitive Science from University of Allahabad, India in 2008, M.A. in Psychology from University of Connecticut, USA in 2011, and Ph.D. in Systems Design Engineering from University of Waterloo, Canada in 2015. He was a Postdoctoral Fellow at the Institute of Catastrophe Risk Management, Nanyang Technological University (NTU), Singapore, and the Division of Sociology, School of Humanities and Social Sciences, NTU along with Future Resilient Systems, Singapore-ETH Centre. He has also worked as an Assistant Systems Engineer for Tata Consultancy Services, India.