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Quality, IT and Business Operations

Modeling and Optimization

  • Book
  • © 2018


  • Provides a unique combination of research in the areas of quality, reliability, information technology (IT), and business operations in one volume
  • Focuses on sustainable development and continuous improvement as a result of technological applications and organizational innovation in business domains
  • Discusses trends and developments in information technology information technology enabled services (IT/ITES), various business operations, as well as opportunities, challenges, and directions for its future

Part of the book series: Springer Proceedings in Business and Economics (SPBE)

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Table of contents (35 chapters)


About this book

This book discusses action-oriented, concise and easy-to-communicate goals and challenges related to quality, reliability, infocomm technology and business operations. It brings together groundbreaking research in the area of software reliability, e-maintenance and big data analytics, highlighting the importance of maintaining the current growth in information technology (IT) adoption in businesses, while at the same time proposing process innovations to ensure sustainable development in the immediate future. In its thirty-seven chapters, it covers various areas of e-maintenance solutions, software architectures, patching problems in software reliability, preventive maintenance, industrial big data and reliability applications in electric power systems.

The book reviews the ways in which countries currently attempt to resolve the conflicts and opportunities related to quality, reliability, IT and business operations, and proposes that internationally coordinated researchplans are essential for effective and sustainable development, with research being most effective when it uses evidence-based decision-making frameworks resulting in clear management objectives, and is organized within adaptive management frameworks. Written by leading experts, the book is of interest to researchers, academicians, practitioners and policy makers alike who are working towards the common goal of making business operations more effective and sustainable.

Editors and Affiliations

  • Amity Center for Interdisciplinary Research, Amity University, Noida, India

    P.K. Kapur

  • Division of Operation & Maintenance Engineering, Luleå University of Technology, Luleå, Sweden

    Uday Kumar

  • Western Norway University of Applied Sciences, Haugesund, Norway

    Ajit Kumar Verma

About the editors

P.K. Kapur

Professor P.K. Kapur is Director of the Amity Centre for Interdisciplinary Research, Amity University, Noida, India, Former Dean of the Faculty of Mathematical Sciences, and Former Head of the Department of Operational Research, University of Delhi. He is the author of two world-renowned books: “Software Reliability Assessment with OR Applications” (Springer UK, 2011) and “Contributions to Hardware and Software Reliability” (World scientific, Singapore, 1999). He has executed various research projects funded by the University Grants Commission (UGC) and the Defence Research and Development Organization (DRDO) in the field of mathematical modeling in marketing and software reliability. He has been the President of SREQOM since 2000 and is a former President of the Operational Research Society of India. He is the Editor-in-Chief of IJSAEM, Springer, has edited 5 volumes of conference proceedings, and has been the guest editor for special issues of IJRQSE, CDQM,OPSEARCH etc.

Uday Kumar

Professor Uday Kumar holds a B. Tech from BHU-IT (1979) and a PhD in Mining Equipment Engineering (Reliability and Maintenance) from Luleå University of Technology, Sweden (1990). Currently, Dr. Kumar is the Chaired Professor of Operation and Maintenance Engineering and Director of the Strategic Area of Research and Innovation-Sustainable Transport at Luleå University of Technology. His primary research interests are in Reliability and Maintainability Engineering, Maintenance Modeling, Condition Monitoring, LCC & Risk analysis etc. Currently he is engaged in many EU Framework Projects as a Steering Board Member, Work Package Leader, or Principal Investigator. He has published over 250 papers in international Journals and made contributions to many edited books. He is one of the Chief Editors of IJSAEM, Area Editor (Europe) for International Journal of Quality in Maintenance, and is on the Editorial Advisory Board of many internationaljournals.

AK Verma

Ajit K. Verma has been a Professor (Technical Safety) of Engineering, Western Norway University of Applied Sciences since March 2012. He has executed various research projects to promote industry interface and has been course co-ordinator for industry CEPs like Reliability engineering, Six Sigma, Software Inspections, etc. He is the Springer Book Series Editor of Reliable & Sustainable Electric Power and Energy Systems Management, has jointly edited 3 books and authored 5 books, in addition to 250 publications in various journals. He is a senior member of the IEEE and a life fellow of the IETE. He has been the Editor-in-Chief of several journals of repute like OPSEARCH, IJSAEM, etc.

Some contributors:

Prof. V.S.S. Yadavalli, Department of Industrial and Systems Engineering, University of Pretoria, South Africa

Prof. Dr. Deepti Mehrotra, Amity School of Engineering and Technology, Amity University, Noida, India

Prof. K. Muralidharan, Department of Statistics, Faculty of Science, The Maharajah Sayajirao University of Baroda, Vadodara, India

Prof. Pankaj Sinha, Faculty of Management Studies, University of Delhi, India

Prof. Neeta Shah, Gujarat University, Ahmedabad, India

Dr. Sunil Kr. Khatri, Director, Amity Institute of Information Technology, Amity University, Noida, India

Dr. Frolova Elena, Orenburg State University, Russia

Natalya Vlasova, Elena Eskina, Maria Ostapenko, Gromova Ekaterina, Irina Vasilieva (Samara University, Russia)

Yury Klochkov, Elena Klochkova (Peter the Great St. Petersburg Polytechnic University, St. Petersburg, Russia)

Saibal K Pal (SAG, Defence Research Development Organisation)

Dr. Deepak Kumar (Amity Institute of Information Technology, Amity University, Noida, India)

Dr. Sharad Chaturvedi, Fortune Institute of International Business, New Delhi


it Srividya, Torgrim Log, Arjen Kraaijeveld (Stord/Haugesund University College, Haugesund, Norway)

Dr. Madhu Jain (IIT Roorkee, Roorkee, India)

Dr. Deepak Kumar (Amity Institute of Information Technology, Amity University, Noida, India)

Dr. Amir Garmabaki, Dr. Adithya Thaduri (Lulea University of Technology, Sweden)

Prof. V.K. Mittal, Ritu Gupta, Amity University, Noida, India

Bibliographic Information

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