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Knowledge Solutions

Tools, Methods, and Approaches to Drive Organizational Performance

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  • © 2017

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About this book

This book is open access under a CC BY-NC 3.0 IGO license.

This book comprehensively covers topics in knowledge management and competence in strategy development, management techniques, collaboration mechanisms, knowledge sharing and learning, as well as knowledge capture and storage. Presented in accessible “chunks,” it includes more than 120 topics that are essential to high-performance organizations. The extensive use of quotes by respected experts juxtaposed with relevant research to counterpoint or lend weight to key concepts; “cheat sheets” that simplify access and reference to individual articles; as well as the grouping of many of these topics under recurrent themes make this book unique. In addition, it provides scalable tried-and-tested tools, method and approaches for improved organizational effectiveness. The research included is particularly useful to knowledge workers engaged in executive leadership; research, analysis and advice; and corporate management and administration. It is a valuable resource for those working in the public, private and third sectors, both in industrialized and developing countries.

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Table of contents (126 chapters)

  1. Strategy Development

Authors and Affiliations

  • Asian Development Bank, Mandaluyong, Philippines

    Olivier Serrat

About the author

Olivier Serrat is a principal knowledge management specialist in the Asian Development Bank. A staunch advocate of learning, he has written numerous publications and developed multiple initiatives to prime and energize organization, people, knowledge, and technology for learning, and help ADB evolve into a learning organization that continuously improves its development effectiveness and is accountable to its stakeholders. His specialties include environmental management, evaluation, knowledge management, strategic planning, project design, project implementation, and public relations. Olivier obtained an undergraduate degree in economics from the University of Kent and a master's degree in agricultural economics from the University of London.

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