Serviceology for Services

Selected papers of the 1st International Conference of Serviceology

  • Masaaki Mochimaru
  • Kanji Ueda
  • Takeshi Takenaka

Table of contents

  1. Front Matter
    Pages i-x
  2. Data Assimilation and Human Modeling/Enhancing Service Analysis and Testing with VR/AR/MR

    1. Front Matter
      Pages 1-1
    2. Tomohiro Fukuhara, Ryuhei Tenmoku, Takashi Okuma, Ryoko Ueoka, Masanori Takehara, Takeshi Kurata
      Pages 3-13
    3. Satoshi Suzuki, Masaya Ando, Hiroshi Hashimoto, Hajime Asama
      Pages 15-23
    4. Koji Makita, Masakatsu Kourogi, Tomoya Ishikawa, Takashi Okuma, Takeshi Kurata
      Pages 25-30
  3. Mechanism Design for Services

    1. Front Matter
      Pages 31-31
    2. Keiji Hirata, Shoji Sano, Yoh Shiraishi, Hitoshi Matsubara, Hideyuki Nakashima
      Pages 33-38
    3. Shota Shimizu, Kenju Akai, Nariaki Nishino
      Pages 39-46
    4. Keita Kodama, Nariaki Nishino, Takeshi Takenaka, Hitoshi Koshiba
      Pages 47-54
    5. Bujie Xu, Ken-ichiro Ogawa, Naoki Higo, Taiki Ogata, Takayuki Nozawa, Koji Ara et al.
      Pages 69-74
  4. Tourism and Hospitality

  5. Product Service System (PSS)

    1. Front Matter
      Pages 97-97
    2. Meira Levy, Reuven Karni
      Pages 99-106
    3. Amir Taabodi, Tomohiko Sakao, Mattias Lindahl
      Pages 117-124
  6. Healthcare Services

    1. Front Matter
      Pages 133-133

About this book


Services are key activities in the globalization of the economy and also underlie the quality of life of local residents. The advanced work presented in this book was selected from the proceedings of the First International Conference on Serviceology (ICServ2013), held October 16–18, 2013 in Tokyo. This book provides a useful overall guide to the state of the art in theory and practice of services for researchers in various fields, including engineering, marketing, economics, and others. This work also facilitates the scientific systematization of services and promotes technological developments for solutions of industrial issues.


ICServ2013 Product Service System Service Economy and Productivity Service Engineering and Science Service Innovation and Design

Editors and affiliations

  • Masaaki Mochimaru
    • 1
  • Kanji Ueda
    • 2
  • Takeshi Takenaka
    • 3
  1. 1.National Institute of Advanced Industrial Science and TechnologyKoto-kuJapan
  2. 2.The University of TokyoKashiwaJapan
  3. 3.National Institute of Advanced Industrial Science and TechnologyKoto-kuJapan

Bibliographic information

  • DOI
  • Copyright Information Springer Japan 2014
  • Publisher Name Springer, Tokyo
  • eBook Packages Engineering
  • Print ISBN 978-4-431-54815-7
  • Online ISBN 978-4-431-54816-4
  • About this book