Overview
- Authors:
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Paul D. Jackson
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School of Management, Edith Cowan University, Joondalup, Australia
- Editors:
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Jane E. Klobas
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UWA Business School, University of Western Australia, Crawley, Australia
Carlo F. Dondena Centre for Research in Social Dynamics, Università Bocconi, Milano, Italy
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Table of contents (14 chapters)
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Introduction
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- Jane Klobas, Paul Jackson
Pages 1-8
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Envisioning and Planning for Virtualization
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- Paul Jackson, Jane Klobas
Pages 11-21
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- Paul Jackson, Jane Klobas
Pages 23-34
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- Jane Klobas, Stefano Renzi
Pages 35-52
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New Insights into Knowledge Management and Virtualization
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- Ivan Jensen, Paul Jackson
Pages 55-71
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- Gaela Bernini, Jane Klobas
Pages 73-87
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- Paul Jackson, Jane Klobas
Pages 111-133
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- Stefano Renzi, Jane Klobas, Paul Jackson
Pages 135-149
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- Paul Jackson, Jane Klobas, Hosein Gharavi
Pages 151-167
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Understanding Virtualization
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Front Matter
Pages 169-169
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- Paul Jackson, Jane Klobas, Gaela Bernini, Ivan Jensen, Stefano Renzi
Pages 197-213
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- Paul Jackson, Jane Klobas
Pages 215-225
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Back Matter
Pages 227-267
About this book
The editors and research team would like to thank the management and staff of TPC, who must remain anonymous. Without their enthusiastic - volvement, openness and patience, this project would not have been pos- ble. We hope that the outcomes are useful to them and any others wishing to understand the complexities and implications of becoming virtual. June 2007 Jane Klobas Paul Jackson Contents Contributors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix Abbreviations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Part 1 – Envisioning and Planning for Virtualization . . . . . . . . . . . . . . . . . . 9 1 Aligning Goals, Virtuality and Capability: A Virtual Alignment Model Paul Jackson and Jane Klobas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 2 Envisioning and Monitoring the Process of Becoming Virtual Paul Jackson and Jane Klobas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 3 The Challenge of Becoming Virtual Jane Klobas and Stefano Renzi. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Part 2 – New Insights intoKnowledge Management and Virtualization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 4 Social Uncertainty in Virtual Organizations: A Preliminary Ontology of the Constituent Elements Ivan Jensen and Paul Jackson . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 5 When Communities of Practice Fail: Community Ties and Organizational Commitment Gaela Bernini and Jane Klobas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 6 An Exploratory Survey of the Structure and Components of Organizational Memory Paul Jackson. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 viii Contents 7 The Organization as a Transactive Memory System Paul Jackson and Jane Klobas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111 8 Adoption of Technologies for Virtual Work Stefano Renzi, Jane Klobas and Paul Jackson . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135 9 Monitoring, Control and the Performance of Virtual Work Paul Jackson, Jane Klobas and Hosein Gharavi . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151 Part 3 – Understanding Virtualization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169 10 The Challenge of Becoming Virtual, Part 2 Jane Klobas . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Authors, Editors and Affiliations
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UWA Business School, University of Western Australia, Crawley, Australia
Jane E. Klobas
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Carlo F. Dondena Centre for Research in Social Dynamics, Università Bocconi, Milano, Italy
Jane E. Klobas
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School of Management, Edith Cowan University, Joondalup, Australia
Paul D. Jackson
