Information and Communication Technologies in Tourism 1999

1. Front Matter

   Pages I-XII

   PDF

2. Using Data Mining in Analysing Local Tourism Patterns

   • G. Tichter, W. Grossmann, H. Werthner

   Pages 1-10

3. Towards interactive tourism: capitalising on virtual and physical value chains

   • Frank M. Go, Robert Govers, Mark van den Heuvel

   Pages 11-24

4. Tourism as an information business: The Strategic Consequences of e-Commerce for Business Travel

   • Walter Schertler, Claudia Berger-Koch

   Pages 25-35

5. DBM as a Source of Competitive Advantage for the Hotel Industry

   • Marco Antonio Robledo

   Pages 36-45

6. Printing-on-demand as a channel for tourist information

   • G. J. van der Pijl, H. Bartelink

   Pages 46-53

7. The Internet as a Marketspace — The Percepton of the Consumers

   • Peter Björk, Thomas Guss

   Pages 54-65

8. The Tourist as Value Creator on the Internet

   • Benedict G. C. Dellaert

   Pages 66-76

9. The Impact of the Internet on Consideration Sets — the case of International Tourist Destinations

   • Philip Curry, Frank Alpert

   Pages 77-87

10. The Impact of the Internet on the Information Search Process and Tourism Decision Making

    • Elizabeth Beirne, Philip Curry

    Pages 88-97

11. The Analysis of Demographic Profiles and Prospects of Internet Users in National Tourism Organisations

    • Hyung-Soo Jung

    Pages 98-107

12. Holiday Packages on the Web

    • B. Pröll, W. Retschitzegger, R. R. Wagner

    Pages 108-118

13. The Use of the Internet as a New Marketing Tool to Promote New Tourist Destinations in Asia

    • Hyung-Soo Jung, Abdulatif Twigeri

    Pages 119-129

14. Matching traveller preferences to destination and product characteristics: It’s all a matter of semantics

    • Paul F. O’Brien

    Pages 130-139

15. Information technology and tourism education in Australia: an industry view of skills and qualities required in graduates

    • Roberto Daniele, Nina Mistilis

    Pages 140-150

16. A General Datamodel for Tourism Information Systems

    • J. Küng, A. Dunzendorfer, R. R. Wagner

    Pages 151-160

17. Modelling of an electronic tourism market

    • Wolfram Höpken

    Pages 161-171

18. An architecture for a distributed travel reservations system

    • Paul F. O’Brien

    Pages 172-178

19. Measuring Tourism Consumer Behaviour Using ESCAPE: a Multimedia Interview Engine for Stated Choice and Preference Experiments

    • M. D. Klabbers, H. J. P. Timmermans

    Pages 179-190

20. A Speech-to-Speech Translation based Interface for Tourism

    • M. Cettolo, A. Corazza, G. Lazzari, F. Pianesi, E. Pianta, L. M. Tovena

    Pages 191-200

During the last couple of years we learned that infonnation and communication technologies have to be seen as key factors for the success in various industries. Especially in tourism it became evident, that missing the developments in this sector could not only be fatal for the unfolding of the businesses, but also unrenouncable in order to withstand in competition. The objective of ENTER is to show the chance that infonnation technology offers for all participants in the touristic competition to act successfully in permanently changing infonnation environments. It reflects the important role of infonnation technologies in this field. Within the last six years ENTER united various experts - practitioners as well as researchers - to exchange their experiences, ideas and visions in the sector of tourism and infonnation technology. The conferences scope is to provide an international platfonn to discuss the topical situation and future trends, and the possibilities to shape the own strategies. The various points of view of all the participants in workshops, reports and discussions always lead to most interesting perceptions.

• Analysis
• Business Travel
• Destination
• Hospitality Management
• database
• knowledge management
• organization

"... an innovative volume that goes well beyond the scope of existing books on IT and tourism ... I would certainly recommend it to teachers, managers, planners, and policymakers that need insights into this rapidly evolving field ...” Information Technology and Tourism

• Department of Tourism, University of Westminster, London, UK

  Dimitrios Buhalis

• Europäisches Tourismus Institut GmbH, Universität Trier, Trier, Federal Republic of Germany

  Walter Schertler