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Information and Communication Technologies in Tourism 2000

Proceedings of the International Conference in Barcelona, Spain, 2000

  • Conference proceedings
  • © 2000

Overview

Editors:
  1. Daniel R. Fesenmaier

    1. Tourism Research Laboratory, University of Illinois at Urbana-Champaign, USA

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  2. Stefan Klein

    1. Institut für Wirtschaftsinformatik, Westfälische Wilhelms-Universität Münster, Münster, Federal Republic of Germany

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  3. Dimitrios Buhalis

    1. Department of Tourism, University of Westminster, London, UK

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  • Latest developments in information technology in tourism

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Table of contents (46 papers)

  1. Front Matter

    Pages I-XIII
    Download chapter PDF

  2. Keynote Address

    1. Intelligent Interfaces For The Tourist

      • Oliviero Stock
      Pages 1-14

  3. Smart Solutions to Old Problems: Challenges for Tourist Information Systems

    1. DEEP MAP: Challenging IT Research In The Framework Of A Tourist Information System

      • Rainer Malaka, Alexander Zipf
      Pages 15-27

    2. Meta-level Programming for Legacy TIS Integration

      • Thomas Steiner
      Pages 28-38

  5. Information Systems Architecture

    1. Vague Queries in Tourism Information Systems

      • J. Palkoska, A. Dunzendorfer, J. Küng
      Pages 61-70

    2. Integrating Heterogeneous Tourism Information in TIScover — The MIRO-Web Approach

      • M. Haller, B. Pröll, W. Retschitzegger, A. M. Tjoa, R. R. Wagner
      Pages 71-80

    3. Integration of Heterogeneous Information Sources

      • Marion Kaukal, Hannes Werthner
      Pages 81-92

  6. Changing Tourism Information Systems

    1. Virtual Tourist Destinations: Assessing Their Communication Effectiveness With And Through Foreign Intermediaries

      • Robert Govers, Myriam Jansen-Verbeke, Frank M. Go
      Pages 93-103

    2. Putting the Tourist into Tourist Information

      • J. C. Bullock, C. A. Goble
      Pages 104-113

    3. ‘Intelligent’ Museum As Value Creator On The Tourism Market: Towards A New Business Model

      • Valeria Minghetti, Andrea Moretti, Stefano Micelli
      Pages 114-125

  7. Building and Maintaining Data Warehouses

    1. DATATUR: Tourism Statistics Information System — The Experience of Spain

      • Jorge Rubio Navarro, Jesús Quereda Rubio
      Pages 126-146

    2. Developing A Business Information Data Warehouse For The Australian Tourism Industry — A Strategic Response

      • P. Sharma, D. Carson, T. DeLacy
      Pages 147-156

    3. Data Management in Tourism: Chaotic and Quixotic

      • Joseph T. O’Leary
      Pages 157-166

  9. Changing Roles: The Impacts of Information Technologies

    1. Service Dimensions Of Travel Distribution: An Indian Case Study

      • Martin Friel, Angelika Sombert, Brandon Crimes
      Pages 200-208

    2. The Competitiveness Of Traditional Tourist Destinations In The Information Economy

      • M. A. Rastrollo, P. Alarcón
      Pages 209-217
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Keywords

About this book

ENTER has now met for six years, providing a valuable forum for researchers and practitioners to discuss and debate their ideas and perspectives regarding the nature and role of tourism and information technology in global society. Over the years, the nature and rate of change in the tourism industry has been overwhelming. The internet and related technologies are now dominant agents of change and have created a "new economy" which requires new processes and strategies to replace those developed for the "old economy". The theme of ENTER 2000, "Keeping Pace with Change - New Frontiers for IT and Tourism", captures the challenges that we face at the beginning of the new millennium. The papers included in this volume illustrate the incredible growth in research and development in this area and reflect its youth, vitality and at the same time, maturation. Perhaps most important, these papers document how this new technology has changed and, in tum, how the industry has responded. The series of proceedings of which this volume is a part is creating a unique body of knowledge about the intertwined emergence of tourism and technology. There are, perhaps, three overriding themes of this congress. First is the focus on the tourist. Professor Stock's keynote address "Intelligent Interfaces for the Tourist" is a good representative of a series of papers discussing how information systems, electronic markets, and user interfaces have been or can be developed to enhance the tourist experience.

Reviews

"... the book presents an excellent insight into research that is being undertaken in the IT and Tourism field and is a must for the serious student of the discipline.” Tourism Recreation Research 3/2000

Editors and Affiliations

  • Tourism Research Laboratory, University of Illinois at Urbana-Champaign, USA

    Daniel R. Fesenmaier

  • Institut für Wirtschaftsinformatik, Westfälische Wilhelms-Universität Münster, Münster, Federal Republic of Germany

    Stefan Klein

  • Department of Tourism, University of Westminster, London, UK

    Dimitrios Buhalis

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