© 2012

Information and Communication Technologies in Tourism 2012

Proceedings of the International Conference in Helsingborg, Sweden, January 25–27, 2012

  • Matthias Fuchs
  • Francesco Ricci
  • Lorenzo Cantoni


  • State of the art papers

  • New technologies in tourism

  • Information from researchers and practitioners

Conference proceedings

Table of contents

  1. Front Matter
    Pages I-XIV
  2. Social Media

    1. John Fotis, Dimitrios Buhalis, Nicos Rossides
      Pages 13-24
  3. Electronic Marketing I

    1. German Herrero Cárcel, Aida Campo, Maria Gil, Ana Garcia, David Martin, Ion Zugasti et al.
      Pages 36-47
    2. Aurkene Alzua-Sorzabal, Ion Gil Fuentetaja, Maria Peralta Ariza
      Pages 48-59
  4. Electronic Marketing II

  5. Web Site and Search Engine Optimization

  6. Technology Adoption and Diffusion

    1. Mohamed Abou-Shouk, Wai Mun Lim
      Pages 143-154
    2. Noor Hazarina Hashim, Miriam Scaglione, Jamie Murphy
      Pages 167-178
  7. Online Communities

    1. F. Cena, F. Antonelli, G. Biamino, F. Carmagnola, E. Chiabrando, L. Console et al.
      Pages 179-190
  8. Tourism Management, Decision Support and E-Learning

About these proceedings


The papers presented in this volume advance the state of the art in social media and Web 2.0, electronic tourism marketing, web site and search engine optimization, technology adoption and diffusion, online communities, tourism management and decision support, eLearning, mobile technologies and applications in tourism, recommender systems, e-intermediaries and networks in tourism, customer research in e-tourism and user generated content. The volume collects research papers of prominent scholars from around the world with a disciplinary background in the fields of social or computer sciences. The book covers among the most significant topics within the study field of electronic tourism and, likewise, addresses academics and practitioners interested in latest advancements in the electronic travel and tourism domain.


communication technology information technology tourism travel

Editors and affiliations

  • Matthias Fuchs
    • 1
  • Francesco Ricci
    • 2
  • Lorenzo Cantoni
    • 3
  1. 1.Faculty of Human SciencesMid Sweden UniversityÖstersundSweden
  2. 2.Faculty of Computer ScienceFree University of Bozen-BolzanoBozen-BolzanoItaly
  3. 3.Faculty of Communication SciencesUniversità della Svizzera ItalianaLuganoSwitzerland

Bibliographic information

  • Book Title Information and Communication Technologies in Tourism 2012
  • Book Subtitle Proceedings of the International Conference in Helsingborg, Sweden, January 25–27, 2012
  • Editors Matthias Fuchs
    Francesco Ricci
    Lorenzo Cantoni
  • DOI
  • Copyright Information Springer-Verlag GmbH Wien 2012
  • Publisher Name Springer, Vienna
  • Softcover ISBN 978-3-7091-1141-3
  • eBook ISBN 978-3-7091-1142-0
  • Edition Number 1
  • Number of Pages XIV, 530
  • Number of Illustrations 87 b/w illustrations, 0 illustrations in colour
  • Topics IT in Business
  • Buy this book on publisher's site