How We Talk to Each Other - The Messages We Send With Our Words and Body Language

1. Front Matter

   Pages I-IX

   PDF

2. Introduction

   • Ulf Lubienetzki, Heidrun Schüler-Lubienetzki

   Pages 1-3

3. Verbal and Non-verbal Communication

   • Ulf Lubienetzki, Heidrun Schüler-Lubienetzki

   Pages 5-35

4. Communication Styles and Patterns

   • Ulf Lubienetzki, Heidrun Schüler-Lubienetzki

   Pages 37-55

5. Disturbed Communication

   • Ulf Lubienetzki, Heidrun Schüler-Lubienetzki

   Pages 57-64

6. Self-Perception and Perception of Others

   • Ulf Lubienetzki, Heidrun Schüler-Lubienetzki

   Pages 65-68

7. Overall Summary in Keywords

   • Ulf Lubienetzki, Heidrun Schüler-Lubienetzki

   Pages 69-71

8. Back Matter

   Pages 73-78

   PDF

This compact textbook introduces you to the psychological basics of human communication of everyday life in an entertaining way. You will encounter groundbreaking concepts, models, and axioms of communication (including well-known names such as Paul Watzlawick and Friedemann Schulz von Thun), different perspectives on communication, and various communication styles and patterns. You will learn what it means to communicate successfully and what makes successful communication difficult or even prevents it. And virtually in passing, you will learn to better understand your own communication and therefore yourself.

This book is a translation of the original German 1^st edition Was wir uns wie sagen und zeigen by Ulf Lubienetzki, published by Springer-Verlag GmbH Deutschland, ein Teil von Springer Nature in 2020. The translation was done with the help of artificial intelligence (machine translation by the service DeepL.com). A subsequent human revision was done primarily in terms of content, so that the book will read stylistically differently from a conventional translation. Springer Nature works continuously to further the development of tools for the production of books and on the related technologies to support the authors.

• Psychology
• Communication
• Communication Psychology
• Verbal Communication
• Nonverbal Communication
• Communication Style

• entwicklung GbR, Hamburg, Germany

  Ulf Lubienetzki, Heidrun Schüler-Lubienetzki

Graduate psychologist Heidrun Schüler-Lubienetzki and graduate engineer Ulf Lubienetzki have been working with people in various professional constellations for more than two decades. In their work as coaches, trainers and consultants, the core of their work is always about topics that concern the communication and interaction of people. Heidrun Schüler-Lubienetzki and Ulf Lubienetzki are happy to pass on their experience and knowledge to their readers as multiple technical and textbook authors.

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