Advances in Advertising Research X

Multiple Touchpoints in Brand Communication

  • Enrique Bigne
  • Sara Rosengren

Part of the European Advertising Academy book series (EAA)

Table of contents

  1. Front Matter
    Pages i-xi
  2. Digital Communications and Multiple Touchpoints

  3. Creativity in Advertising

  4. Consumer Responses to Multiple Communications

    1. Front Matter
      Pages 161-161
    2. Andreu van Hooft, Frank van Meurs, Ilse van Mierlo
      Pages 177-189
    3. Clara Muela-Molina, Salvador Perelló-Oliver, M. Victoria Campos-Zabala, Alfonso de la Quintana-García
      Pages 191-204
    4. Augusta Ifeanyichukwu Evans, Giuseppe Emanuele Adamo, Barbara Czarnecka
      Pages 205-214
    5. Vladislav Bína, Daria Gunina, Tomáš Kincl
      Pages 215-228

About this book


This book addresses challenges and opportunities in research and management related to new advertising and consumer practices in brand communications with multiple touchpoints. It specifically relates to new insights into how profitability and customer engagement are affected by multiple and very diverse consumer touchpoints in an omni-connected world. Advances in Advertising Research are published by the European Advertising Academy (EAA). This volume is a selective collection of research presented at the 17th International Conference in Advertising (ICORIA), which was held in Valencia (Spain) in June 2018. The conference gathered more than 180 participants from over 27 countries all over the world.


  • Digital Communications and Multiple Touchpoints
  • Creativity in Advertising
  • Consumer Responses to Multiple Communications

Target Groups

Researchers, instructors, and students in the fields of advertising, communication, marketing and media management, as well as practitioners in these areas

The Editors

Enrique Bigne is Professor of Marketing at the University of Valencia, Spain.

Sara Rosengren is Professor of Marketing and Retailing at the Stockholm School of Economics, Sweden.


Advertising Online Communication Social Media Brand Touchpoints

Editors and affiliations

  • Enrique Bigne
    • 1
  • Sara Rosengren
    • 2
  1. 1.University of ValenciaValenciaSpain
  2. 2.Center for RetailingStockholm School of EconomicsStockholmSweden

Bibliographic information