Finance Bundling and Finance Transformation

1. “Enhance and Innovate” – From a Service Provider to a Strategic Partner

   1. Controlling Shared Services (CSS) – Managing Capabilities for the Digital Age

      • Dominic Stephenson, Roman Becker, Patrick Lange, Thilo Rau, Alexander Riedel

      Pages 339-362

   2. Operational Risk Management as Shared Service Center of Excellence (CoE)

      • Marijn Janssen, Anton Joha, Jürgen van Grinsven

      Pages 363-378

   3. Future Trends in Finance Shared Services Organisations

      • Frank Helbing, Thilo Rau, Alexander Riedel

      Pages 379-407

   4. Shared Services in 2020

      • Kai-Eberhard Lueg, Frank Keuper

      Pages 409-421

2. Selected Enablers and Prerequisites for a Successful Development of a Shared Services Organization

   1. Front Matter

      Pages 423-423

      PDF

   2. A Sustainable Approach to Transition Projects – Change Management

      • Vanessa Egli

      Pages 425-446

   3. Service Business Is People Business – Strategic Personnel Management in a Global Shared Services Organization

      • Susanne Sommerer

      Pages 447-472

   4. Transfer Pricing Requirements Concerning Shared Services

      • Arwed Crüger, Andreas Riedl

      Pages 473-485

   5. Transfer Pricing Aspects of Cross-Border Service Provisions

      • Stefan Stein, Winfried Ruh, Marcus Selg, Martin Trost, Alexander Riedel

      Pages 487-523

3. Back Matter

   Pages 525-532

   PDF

In managerial literature the challenges of ramping-up, growing and enhancing a (Finance) Shared Services Organization are regularly neglected. Therefore, the compilation will address two objectives: First, based on a generic phase model of an SSO’s development, frequently arising questions related to the management of SSOs shall be systematically discussed and practicable solutions derived. Secondly, a picture of the future of SSOs shall be elaborated, resulting in new future management implications.

• Controlling Shared Services
• Finance & Accounting Shared Services
• Finance Bundling
• Finance Transformation
• Global Shared Services

• Steinbeis-Hochschule Berlin, Steinbeis Center of Strategic Management, Hamburg, Germany

  Frank Keuper

• Siemens AG, Global Shared Services, München, München, Germany

  Kai-Eberhard Lueg

Prof. Dr. rer.pol. habil. Frank Keuper holds the chair in business administration, especially convergence management and strategic management at Steinbeis University, Berlin. He is also academic head and director of the Sales & Service Research Center (partner of Telekom Shop Vertriebsgesellschaft mbH) and the T-Vertrieb Business School (partner of Telekom Deutschland GmbH).

Kai-Eberhard Lueg is Chief Financial Officer Global Shared Services of the Siemens AG, München, and heads the global shared accounting organization.