Enabling Flexibility in Process-Aware Information Systems

Challenges, Methods, Technologies

  • Manfred Reichert
  • Barbara Weber

Table of contents

  1. Front Matter
    Pages i-xviii
  2. Basic Concepts and Flexibility Issues

    1. Front Matter
      Pages 1-1
    2. Manfred Reichert, Barbara Weber
      Pages 3-7
    3. Manfred Reichert, Barbara Weber
      Pages 9-42
    4. Manfred Reichert, Barbara Weber
      Pages 43-55
  3. Flexibility Support for Prespecified Processes

    1. Front Matter
      Pages 57-57
    2. Manfred Reichert, Barbara Weber
      Pages 59-88
    3. Manfred Reichert, Barbara Weber
      Pages 89-126
    4. Manfred Reichert, Barbara Weber
      Pages 127-151
    5. Manfred Reichert, Barbara Weber
      Pages 153-217
    6. Manfred Reichert, Barbara Weber
      Pages 219-251
    7. Manfred Reichert, Barbara Weber
      Pages 253-295
    8. Manfred Reichert, Barbara Weber
      Pages 297-320
  4. Flexibility Support for Loosely Specified Processes

    1. Front Matter
      Pages 321-321
    2. Manfred Reichert, Barbara Weber
      Pages 323-340
    3. Manfred Reichert, Barbara Weber
      Pages 341-374
  5. User- and Data-Driven Processes

    1. Front Matter
      Pages 375-375
    2. Manfred Reichert, Barbara Weber
      Pages 377-403
    3. Manfred Reichert, Barbara Weber
      Pages 405-438
  6. Technologies Enabling Flexibility Support in Process-Aware Information Systems

    1. Front Matter
      Pages 439-439

About this book


In today’s dynamic business world, the success of a company increasingly depends on its ability to react to changes in its environment in a quick and flexible way. Companies have therefore identified process agility as a competitive advantage to address business trends like increasing product and service variability or faster time to market, and to ensure business IT alignment.  Along this trend, a new generation of information systems has emerged—so-called process-aware information systems (PAIS), like workflow management systems, case handling tools, and service orchestration engines.

With this book, Reichert and Weber address these flexibility needs and provide an overview of PAIS with a strong focus on methods and technologies fostering flexibility for all phases of the process lifecycle (i.e., modeling, configuration, execution and evolution). Their presentation is divided into six parts. Part I starts with an introduction of fundamental PAIS concepts and establishes the context of process flexibility in the light of practical scenarios. Part II focuses on flexibility support for pre-specified processes, the currently predominant paradigm in the field of business process management (BPM). Part III details flexibility support for loosely specified processes, which only partially specify the process model at build-time, while decisions regarding the exact specification of certain model parts are deferred to the run-time. Part IV deals with user- and data-driven processes, which aim at a tight integration of processes and data, and hence enable an increased flexibility compared to traditional PAIS. Part V introduces existing technologies and systems for the realization of a flexible PAIS. Finally, Part VI summarizes the main ideas of this book and gives an outlook on advanced flexibility issues.

The book’s  target groups include researchers, PhD students and Master students in the field of information systems. After reading the book, they will better understand PAIS flexibility aspects. To support the easy use as a textbook, a series of exercises is provided at the end of each chapter and slides and further teaching material are available on the book’s web site www.flexible-processes.com. Professionals specializing in business process management (BPM) who want to obtain a good understanding of flexibility challenges in BPM and state-of-the-art solutions will also benefit from the presentations of open source as well as commercial process management systems and related practical scenarios.


business process management exception handling process mining process modeling process monitoring service-oriented computing workflow management

Authors and affiliations

  • Manfred Reichert
    • 1
  • Barbara Weber
    • 2
  1. 1., Institute of Databases andUniversity of UlmUlmGermany
  2. 2.University of InnsbruckInnsbruckAustria

Bibliographic information

  • DOI https://doi.org/10.1007/978-3-642-30409-5
  • Copyright Information Springer-Verlag Berlin Heidelberg 2012
  • Publisher Name Springer, Berlin, Heidelberg
  • eBook Packages Computer Science
  • Print ISBN 978-3-642-30408-8
  • Online ISBN 978-3-642-30409-5
  • About this book