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Global Sourcing of Information Technology and Business Processes

4th International Workshop, Global Sourcing 2010, Zermatt, Switzerland, March 22-25, 2010, Revised Selected Papers

  • Conference proceedings
  • © 2010

Overview

Editors:
  1. Ilan Oshri

    1. Rotterdam School of Management, Rotterdam, The Netherlands

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    You can also search for this editor in PubMed   Google Scholar

  2. Julia Kotlarsky

    1. Warwick Business School, Coventry, UK

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    You can also search for this editor in PubMed   Google Scholar

  • Fast-track conference proceedings

Part of the book series: Lecture Notes in Business Information Processing (LNBIP, volume 55)

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Conference proceedings info: Global Sourcing 2010.

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Table of contents (14 papers)

  1. Front Matter

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  2. Strategic Orientation in the Globalization of Software Firms

    • Jason Dedrick, Kenneth L. Kraemer, Erran Carmel, Debora Dunkle
    Pages 1-25

  3. Strategic Sourcing of R&D: The Determinants of Success

    • Jacques W. Brook, Albert Plugge
    Pages 26-42

  4. Exploring the Media Mix during IT-Offshore Project

    • Erik Wende, Gerhard Schwabe, Tom Philip
    Pages 43-54

  5. Parallel Transitions in IT Outsourcing: Making It Happen

    • Erik Beulen, Vinay Tiwari
    Pages 55-68

  6. Management of Globally Distributed Software Development Projects in Multiple-Vendor Constellations

    • Katharina Schott, Roman Beck, Robert Wayne Gregory
    Pages 69-81

  7. Knowledge Integration in Global R&D Networks

    • Rose Erkelens, Bart van den Hooff, Paul Vlaar, Marleen Huysman
    Pages 82-102

  8. Portfolios of Control: Researching Discourses in IT Outsourcing

    • Eleni Lioliou, Leslie Willcocks
    Pages 103-118

  9. Governance of Offshore IT Outsourcing at Shell Global Functions IT-BAM Development and Application of a Governance Framework to Improve Outsourcing Relationships

    • Floor de Jong, Jos van Hillegersberg, Pascal van Eck, Feiko van der Kolk, Rene Jorissen
    Pages 119-150

  10. Software-as-a-Service Vendors: Are They Ready to Successfully Deliver?

    • Tsipi Heart, Noa Shamir Tsur, Nava Pliskin
    Pages 151-184

  11. Evolving Relationship Structures in Multi-sourcing Arrangements: The Case of Mission Critical Outsourcing

    • Ilja Heitlager, Remko Helms, Sjaak Brinkkemper
    Pages 185-201

  12. Adaptability in IT Sourcing: The Impact of Switching Costs

    • Dwayne Whitten
    Pages 202-216

  13. The Role of Contracts and Informal Relations in the Governance of IT Outsourcing Processes

    • Giovanni Vaia, Aurelio Tommasetti
    Pages 217-232

  14. Living Labs: Arbiters of Mid- and Ground-Level Innovation

    • Esteve Almirall, Jonathan Wareham
    Pages 233-249

  15. Realising the Real Benefits of Outsourcing: Measurement Excellence and Its Importance in Achieving Long Term Value

    • Ilan Oshri, Julia Kotlarsky
    Pages 250-270

  16. Back Matter

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  1. Global Sourcing of Information Technology and Business Processes

Keywords

About this book

This edited book is intended for use by students, academics and practitioners who take interest in outsourcing and offshoring of information technology and business pr- esses. The book offers a review of the key topics in outsourcing and offshoring, po- lated with practical frameworks that serve as a tool kit to students and managers. The range of topics covered here is wide and diverse. The sourcing models available to client firms are discussed in great depth and the decision-making processes and c- siderations regarding the sourcing model and sourcing settings are examined. Vendor capabilities as well as client capabilities are studied in depth and links are offered to the various sourcing models. Issues pertaining to knowledge and expertise are also discussed throughout the book. Last but not least, the book examines current and - ture trends in outsourcing and offshoring, paying particular attention to the role that CIOs will play in shaping their sourcing strategies. The book is based on a vast empirical base brought together through years of - tensive research by the leading researchers of outsourcing and offshoring. June 2010 Ilan Oshri Julia Kotlarsky Organization Global Sourcing Workshop is an annual gathering of academics and practitioners. Program Committee Workshop Chair Leslie Willcocks (London School of Economics, London, UK) Workshop Committee Julia Kotlarsky (Warwick Business School, Coventry, UK) Ilan Oshri (Rotterdam School of Management, Rotterdam, The Netherlands) Joseph Rottman (St. Louis University, St.

Editors and Affiliations

  • Rotterdam School of Management, Rotterdam, The Netherlands

    Ilan Oshri

  • Warwick Business School, Coventry, UK

    Julia Kotlarsky

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