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Change Paradigms in the Setting of Knowledge Management Systems

  • Authors
  • Hauke¬†Heier

Part of the Leiden University Management Research Series book series (LUMRS)

Table of contents

  1. Front Matter
    Pages I-VIII
  2. Hauke Heier
    Pages 1-27
  3. Hauke Heier
    Pages 29-52
  4. Hauke Heier
    Pages 53-80
  5. Back Matter
    Pages 133-183

About this book

Introduction

Culture is widely acknowledged as a most prominent make-or-break factor of knowledge management systems implementation projects. Behavioral and organizational change management are critical to achieve a good fit between human factors and technology.

Hauke Heier examines how technology-facilitated knowledge management initiatives can establish supportive knowledge-intensive cultures. Based on an explorative case study of a four-year implementation and change management project in the electrical engineering and electronics industry, he investigates the explanatory power of two complementary change management frameworks in the new setting of knowledge management systems. Thus, this study contributes to the development of theory and managerial practice - toward a culture change-based implementation framework.

Keywords

Behavioral change Change Management Knowledge Management Systems Leiden University Management Research Series Organizational change knowledge management management

Bibliographic information

  • DOI https://doi.org/10.1007/978-3-322-81150-9
  • Copyright Information Gabler Verlag | Springer Fachmedien Wiesbaden GmbH, Wiesbaden 2004
  • Publisher Name Deutscher Universit√§tsverlag
  • eBook Packages Springer Book Archive
  • Print ISBN 978-3-8244-0769-9
  • Online ISBN 978-3-322-81150-9
  • Buy this book on publisher's site