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IT Management in the Digital Age

A Roadmap for the IT Department of the Future

  • Nils Urbach
  • Frederik Ahlemann

Part of the Management for Professionals book series (MANAGPROF)

Table of contents

  1. Front Matter
    Pages i-xvi
  2. Nils Urbach, Frederik Ahlemann
    Pages 119-120
  3. Back Matter
    Pages 119-122

About this book

Introduction

This book examines the massive changes currently taking place in the business world and commonly known under the label “digitalization.” In addition, it describes the significant impacts of technological innovations on processes, products, services and business models.

The digital transformation resulting from these developments leads to disruption for many enterprises and industries. While for many years, IT departments mainly concentrated on fulfilling the requirements of business departments effectively and efficiently by means of high-quality IT services and operations, today’s IT departments are increasingly expected to actively co-design and co-create the enterprise.

This book describes how information technology enables innovation for businesses, and how IT departments can proactively and in a timely manner collaborate with the business departments of their corporation to leverage these innovations. It also delineates the implications of digitalization for the structures, processes and people in today’s IT departments. IT leaders and managers who are responsible for corporate IT, as well as practice-oriented researchers, will find valuable inspirations and guidance in this book, the central mission of which is to encourage and enable a more proactive role for IT in the digital transformation processes.

"This book demonstrates the impact of digital transformation on IT organizations and their management. It also presents potential risks for technology availability, security and data protection. The authors develop a vision of what IT management should look like in ten years if it is to continue playing an important role in the company. The book seeks to motivate IT executives and managers with IT responsibility to actively adapt their thinking and their IT organizations before they are forced to react to external pressure. Definitely worth reading!"

Sven Kreimendahl, Director Business Technology Services, Campana & Schott

Keywords

digitization digital transformation CIO IT management IT organisation digitalization IT services business model business process management service management IT operations

Authors and affiliations

  • Nils Urbach
    • 1
  • Frederik Ahlemann
    • 2
  1. 1.University of BayreuthBayreuthGermany
  2. 2.University of Duisburg-EssenEssenGermany

Bibliographic information

  • DOI https://doi.org/10.1007/978-3-319-96187-3
  • Copyright Information Springer International Publishing AG, part of Springer Nature 2019
  • Publisher Name Springer, Cham
  • eBook Packages Business and Management
  • Print ISBN 978-3-319-96186-6
  • Online ISBN 978-3-319-96187-3
  • Series Print ISSN 2192-8096
  • Series Online ISSN 2192-810X
  • Buy this book on publisher's site