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Digital Transformation of the Consulting Industry

Extending the Traditional Delivery Model

  • Book
  • © 2018

Overview

Editors:
  1. Volker Nissen

    1. Department of Economic Science and Media, Ilmenau University of Technology, Ilmenau, Germany

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  • Presents the status quo of digital transformation in consulting
  • Assesses the potential for virtualization in the consulting industry
  • Provides several case studies on digital consulting services
  • Includes supplementary material: sn.pub/extras

Part of the book series: Progress in IS (PROIS)

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About this book

This book discusses the opportunities and conditions that digital technology provides to extend, innovate and differentiate the services offered by consulting companies. It introduces suitable artefacts like web-based consulting platforms, consulting applications, semantic technologies and tools for data mining and collaboration. Furthermore it examines concepts to evaluate the virtualization of consulting processes and showcases how solutions can be developed to blend traditional and digital consulting models. Presenting state-of-the-art research and providing a comprehensive overview of the methods and techniques needed for digital transformation in the consulting industry, the book serves as both a guide and a roadmap for innovative consulting companies. 

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Table of contents (19 chapters)

  1. Front Matter

    Pages i-xvii
    Download chapter PDF

  2. Digital Transformation of the Consulting Industry—Introduction and Overview

    • Volker Nissen
    Pages 1-58

  3. Scientific Contributions

    1. Front Matter

      Pages 59-59
      Download chapter PDF

    2. Virtualization of Consulting Services: State of Research on Digital Transformation in Consulting and Future Research Demand

      • Henry Seifert, Volker Nissen
      Pages 61-73

    3. Does Digitization Matter? Reflections on a Possible Transformation of the Consulting Business

      • Thomas Deelmann
      Pages 75-99

    4. Opportunities and Risks of Digital Business Model Innovation for Behemoths in Consulting

      • Matthew Flynn, Marek Kowalkiewicz
      Pages 101-116

    5. Scalability in Consulting: Insights into the Scaling Capabilities of Business Models by Digital Technologies in Consulting Industry

      • Dirk Werth, Tobias Greff
      Pages 117-135

    6. Chances, Risks and Quality Criteria of Virtual Consulting

      • Volker Nissen, Henry Seifert, Marco Blumenstein
      Pages 137-151

    7. Digital Transformation in Business Consulting—Status Quo in Germany

      • Volker Nissen, Henry Seifert
      Pages 153-190

    8. Evaluating the Virtualization Potential of Consulting Services

      • Volker Nissen, Henry Seifert
      Pages 191-205

    9. A Process Model for the Virtualization of Consulting Services

      • Volker Nissen, Henry Seifert, Mats-Niklas Ackert
      Pages 207-241

    10. A Method to Support the Selection of Technologies for the Virtualization of Consulting Services

      • Volker Nissen, Henry Seifert, Marco Blumenstein
      Pages 243-274

  4. Applied Digitalization in the Consulting Industry

    1. Front Matter

      Pages 275-275
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    2. Improving Business Development Through Crowdsourcing Supported Consulting—A Methodical Approach

      • Oliver Christ, Michael Czarniecki, Lukas Andreas Scherer
      Pages 277-298

    3. Crowd Workplace—A Case Study on the Digital Transformation Within IT- and Management-Consulting

      • Henry Seifert, Volker Nissen
      Pages 299-321

    4. A Reasoning Based Knowledge Model for Business Process Analysis

      • Anne Füßl, Franz Felix Füßl, Volker Nissen, Detlef Streitferdt
      Pages 323-349

    5. ProMAT—A Project Management Assessment Tool for Virtual Consulting

      • Volker Nissen, Jochen Kuhl, Hendrik Kräft, Henry Seifert, Jakob Reiter, Jim Eidmann
      Pages 351-369

    6. Consulting Self-services—A Multi-project Management Application

      • Friedrich Augenstein
      Pages 371-388

    7. The Best of Two Worlds—Digitization of Matchmaking Between Consulting Firms and Independent Consultants

      • Christoph Hardt
      Pages 389-399

    8. Experiences with the Digitization of the Interaction Room Method for IT Strategy Development and Software Project Scoping

      • Erik Hebisch, Simon Grapenthin, Matthias Book, Markus Kleffmann, Volker Gruhn
      Pages 401-414
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Editors and Affiliations

  • Department of Economic Science and Media, Ilmenau University of Technology, Ilmenau, Germany

    Volker Nissen

About the editor

Volker Nissen is professor for information systems at Ilmenau University of Technology, Germany. His research interest is in digital business innovation and in the consulting industry. Prior to his academic career he spent more than 12 years in IT consulting.

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