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  • © 2017

Shaping Inclusive Workplaces Through Social Dialogue

  • The first book to provide research and tools in order to create inclusive organizations through Social Dialogue
  • Introduces the important roles played by different stakeholders to create an inclusive organization
  • Delivers applied multi-disciplinary research from top scholars on the much debated issue of creating inclusive workplaces
  • Includes supplementary material: sn.pub/extras

Part of the book series: Industrial Relations & Conflict Management (IRCM)

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Table of contents (18 chapters)

  1. Front Matter

    Pages i-x
  2. Reframing Inclusive Workplaces

    1. Front Matter

      Pages 1-1
    2. Dialogue for Inclusion: When Managing Diversity Is not Enough

      • Alicia Arenas, Donatella Di Marco, Lourdes Munduate, Martin C. Euwema
      Pages 3-21
    3. Social Inclusion on the European Policy Agenda

      • Stavroula Demetriades
      Pages 53-69
  3. Following the Circle of Inclusion

    1. Front Matter

      Pages 71-71
    2. Showcase—“Believe in Diversity and Act Accordingly” Diversity, Inclusion, and Social Dialogue at BNP Paribas

      • Patricia Elgoibar, Tijs Besieux, Megan McCaffrey, Claire Godding
      Pages 73-86
    3. Inclusive Recruitment? Hiring Discrimination Against Older Workers

      • Nick Drydakis, Peter MacDonald, Vasiliki Bozani, Vangelis Chiotis
      Pages 87-102
    4. Inclusive and Discrimination-Free Personnel Selection

      • Jesús F. Salgado, Silvia Moscoso, Antonio L. García-Izquierdo, Neil R. Anderson
      Pages 103-119
    5. Designing Work for Inclusiveness

      • Fred Zijlstra, Gemma van Ruitenbeek, Henny Mulders, Brigitte van Lierop
      Pages 121-137
    6. Unlocking Closets at Organizations

      • Donatella Di Marco
      Pages 187-200
    7. Showcase: Inclusive HR Policy in Times of Change

      • Marc Verschueren, Martin C. Euwema
      Pages 201-207
    8. Social Dialogue as a Sustainable Career Development Practice to Combat (Meta)Stereotyping

      • Pascale Peters, Beatrice Van der Heijden, Daniel Spurk, Ans de Vos, Renate Klaassen
      Pages 209-220
    9. Developing Multiple Careers: Dealing with Work–Life Interaction

      • Ines Martinez-Corts, Evangelia Demerouti
      Pages 221-237

About this book

This book presents Social Dialogue as a social innovation strategy for managing diversity at any step of the human resource circle. It showcases empirical research on how to improve open dialogue and constructive negotiations between management, trade unions and employee representatives using multi-disciplinary perspectives from psychology, business, law, gender studies, sociology and management. This book delivers the latest research to promote a change of attitudes, behaviors and competences on diversity and social inclusion, and develop effective organizational responses in terms of policies and procedural aspects to improve inclusion of vulnerable groups at work.

The authors and editors explain effective development tools for an inclusive workplace through Social Dialogue, showing that it is possible to achieve this by integrating values, policies and practices at organizational level. The diversity of contributions from different organizational contexts, countries and cultures results in this being a valuable book for a wide range of scientists, researchers, students and human resource managers as they seek to shape inclusive workplaces through Social Dialogue.

Editors and Affiliations

  • University of Seville, Seville, Spain

    Alicia Arenas, Donatella Di Marco, Lourdes Munduate

  • KU Leuven, Leuven, Belgium

    Martin C. Euwema

About the editors

Alicia Arenas is Associate Professor at the University of Seville. Her research has been focused on Social Cognitive Theory and self-regulatory mechanisms in different applied areas. Currently, she is working on diversity and occupational health psychology. From her position as coordinator of Master Programs in Work and Organizational Psychology and Human Resources Management, she focuses on how to develop diversity policies in order to improve well-being and health.

Donatella Di Marco is PhD in Work and Organizational Psychology.  Her research focuses on diversity and discrimination at work. She explores to what extent protected groups are victims of modern forms of discrimination (e.g., selective incivility), highlighting consequences of such behaviors at a personal and organizational level. At the moment, she is carrying out her post-doctoral research at University of Seville, Spain.

Lourdes Munduate is Full Professor of Organizational Psychology at the University of Seville (Spain). Her research focuses on conflict management, negotiation, power dynamics, and employment relations. She is (co)author of international scientific journals and she also publishes regularly for practitioners.  She is member of the Executive Committee of the International Association of Applied Psychology (IAAP), and Chair of the Spanish Research Agency for Psychology (ANEP). She holds the Lifetime Achievement Fama Award by University of Seville.


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Bibliographic Information

Buy it now

Buying options

eBook USD 84.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book USD 109.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book USD 109.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Other ways to access