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© 2018

Simulation-Based Usability Evaluation of Spoken and Multimodal Dialogue Systems

Benefits

  • Presents an extension of the user behaviour simulation of an existing tool for automatic usability evaluation

  • Describes a parameter-based data model, as well as a related framework to uniformly describe multimodal human-computer interactions

  • Proposes a new two-stage method for the evaluation of user behaviour simulations

Book
  • 2.8k Downloads

Part of the T-Labs Series in Telecommunication Services book series (TLABS)

Table of contents

  1. Front Matter
    Pages i-xxx
  2. Stefan Hillmann
    Pages 1-7
  3. Stefan Hillmann
    Pages 9-41
  4. Stefan Hillmann
    Pages 123-169
  5. Stefan Hillmann
    Pages 171-177
  6. Back Matter
    Pages 179-240

About this book

Introduction

This book describes an extension of the user behaviour simulation (UBS) of an existing tool for automatic usability evaluation (AUE). This extension is based upon a user study with a smart home system. It uses technical-sociological methods for the execution of the study and the analysis of the collected data. A comparison of the resulting UBS with former UBSs, as well as the empirical data, shows that the new simulation approach outperforms the former simulation. The improvement affects the prediction of dialogue metrics that are related to dialogue efficiency and dialogue effectiveness.

Furthermore, the book describes a parameter-based data model, as well as a related framework. Both are used to uniformly describe multimodal human-computer interactions and to provide such descriptions for usability evaluations. Finally, the book proposes a new two-stage method for the evaluation of UBSs. The method is based on the computation of a distance measures between two dialogue corpora and the pair-wise comparison of distances among several dialogue corpora.

Keywords

automatic usability evaluation multimodal human-computer interaction user behaviour simulation dialogue efficiency dialogue effectiveness Behavior simulation evaluation

Authors and affiliations

  1. 1.Quality and Usability LabTechnische Universität BerlinBerlinGermany

About the authors

Bibliographic information

  • Book Title Simulation-Based Usability Evaluation of Spoken and Multimodal Dialogue Systems
  • Authors Stefan Hillmann
  • Series Title T-Labs Series in Telecommunication Services
  • Series Abbreviated Title T-Labs Ser Telecommun Serv
  • DOI https://doi.org/10.1007/978-3-319-62518-8
  • Copyright Information Springer International Publishing AG 2018
  • Publisher Name Springer, Cham
  • eBook Packages Engineering Engineering (R0)
  • Hardcover ISBN 978-3-319-62517-1
  • Softcover ISBN 978-3-319-87333-6
  • eBook ISBN 978-3-319-62518-8
  • Series ISSN 2192-2810
  • Series E-ISSN 2192-2829
  • Edition Number 1
  • Number of Pages XXX, 240
  • Number of Illustrations 31 b/w illustrations, 0 illustrations in colour
  • Topics Signal, Image and Speech Processing
    User Interfaces and Human Computer Interaction
  • Buy this book on publisher's site