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Customer Value, Shareholder Wealth, Community Wellbeing

A Roadmap for Companies and Investors

  • Denis Kilroy
  • Marvin Schneider

Table of contents

  1. Front Matter
    Pages i-xlv
  2. The Challenge

    1. Front Matter
      Pages 1-1
    2. Denis Kilroy, Marvin Schneider
      Pages 3-20
  3. The Understanding

    1. Front Matter
      Pages 21-21
    2. Denis Kilroy, Marvin Schneider
      Pages 23-46
    3. Denis Kilroy, Marvin Schneider
      Pages 47-70
    4. Denis Kilroy, Marvin Schneider
      Pages 71-79
    5. Denis Kilroy, Marvin Schneider
      Pages 81-95
  4. The Response

    1. Front Matter
      Pages 97-97
    2. Denis Kilroy, Marvin Schneider
      Pages 99-108
    3. Denis Kilroy, Marvin Schneider
      Pages 109-141
    4. Denis Kilroy, Marvin Schneider
      Pages 143-177
    5. Denis Kilroy, Marvin Schneider
      Pages 179-192
    6. Denis Kilroy, Marvin Schneider
      Pages 193-222
  5. The Legacy

    1. Front Matter
      Pages 223-223
    2. Denis Kilroy, Marvin Schneider
      Pages 225-229
    3. Denis Kilroy, Marvin Schneider
      Pages 231-240
  6. Back Matter
    Pages 241-284

About this book

Introduction

This book provides a roadmap for leaders of listed companies to follow in order to build enduring institutions that create value for customers and wealth for shareholders on an ongoing basis, in ways that also enhance the wellbeing of all other legitimate stakeholders – including the wider community and the environment.

Customer Value, Shareholder Wealth, Community Wellbeing is an inspirational work that confirms the very positive role that a more expansive, more inclusive and more conscious approach to business, can play within our society.

It incorporates a breakthrough in understanding in applied corporate finance and business economics centred on the Bow Wave of Expected Economic Profits.  This construct provides an economic underpinning for a new and more socially responsible business paradigm – demonstrating for the first time exactly how the performance produced by management in the market for their company’s products and services, translates into the capital market outcomes experienced by shareholders.   

Keywords

Inclusive capitalism Conscious capitalism Economic profit EP Bow Wave Hybrid Thinking TSR Alpha Customer Value Creation Shareholder Value Maximisation Enhancing Community Wellbeing New Business Paradigm Corporate Social Responsibility Managing for Value Creativity Innovation Customer Value Proposition

Authors and affiliations

  • Denis Kilroy
    • 1
  • Marvin Schneider
    • 2
  1. 1.The KBA Consulting Group MelbourneAustralia
  2. 2.The KBA Consulting Group MelbourneAustralia

Bibliographic information

  • DOI https://doi.org/10.1007/978-3-319-54774-9
  • Copyright Information The Editor(s) (if applicable) and The Author(s) 2017
  • Publisher Name Palgrave Macmillan, Cham
  • eBook Packages Business and Management
  • Print ISBN 978-3-319-54773-2
  • Online ISBN 978-3-319-54774-9
  • Buy this book on publisher's site