Beyond Bureaucracy

1. Front Matter

   Pages i-ix

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2. Beyond Bureaucracy

   1. Front Matter

      Pages 1-1

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   2. Digital Limits of Government: The Failure of E-Democracy

      • Zach Bastick

      Pages 3-14

   3. Beyond Bureaucracy

      • Alois Paulin

      Pages 15-26

   4. In Defence of Bureaucracy: Governance and Public Values in a Digital Age

      • Frank Bannister

      Pages 27-47

   5. A Trans-Disciplinary Approach Towards Understanding the State in the Information Society Era

      • Uroš Pinterič

      Pages 49-60

3. Disruptive Innovation for Governance

   1. Front Matter

      Pages 61-61

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   2. Participatory Budgeting and Democratic Innovation: Some Analytical Variables

      • Lígia Helena Hahn Lüchmann

      Pages 63-78

   3. Virtual Currencies as the Starting Point for Changes in Financial Ecosystem

      • Alicja Mikołajewicz-Woźniak

      Pages 79-95

   4. The New Governance of ICT Standards in Europe

      • Morten Kallestrup

      Pages 97-114

4. Crowd Sourcing Governance

   1. Front Matter

      Pages 115-115

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   2. Social Innovation in Practice: Opportunities for Citizens and Governments

      • Alina Ostling

      Pages 117-131

   3. Going Beyond Bureaucracy Through Gamification: Innovation Labs and Citizen Engagement in the Case of “Mapaton” in Mexico City

      • Rodrigo Sandoval-Almazan, J. Ramon Gil-Garcia, David Valle-Cruz

      Pages 133-149

   4. Participatory Constitutional Design: A Grassroots Experiment for (Re)Designing the Constitution in Greece

      • Evika Karamagioli, Mary Karatza, Stephania Xydia, Dimitris Gouscos

      Pages 151-166

   5. Citizen Observatories: Concept, Opportunities and Communication with Citizens in the First EU Experiences

      • Filipe Montargil, Vitor Santos

      Pages 167-184

5. Mass Online Deliberation

   1. Front Matter

      Pages 185-185

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   2. What Do the People Think?: E-Petitioning and Policy Decision Making

      • Catherine Dumas, Teresa M. Harrison, Loni Hagen, Xiaoyi Zhao

      Pages 187-207

   3. Mass Online Deliberation in Participatory Policy-Making—Part I

      • Cyril Velikanov, Alexander Prosser

      Pages 209-234

   4. Mass Online Deliberation in Participatory Policy-Making—Part II

      • Cyril Velikanov, Alexander Prosser

      Pages 235-258

   5. Converting the Outcomes of Citizens’ Discourses in the Cyberspace into Policy Inputs for More Democratic and Effective Government

      • Yuri Misnikov, Olga Filatova, Andrei Chugunov

      Pages 259-287

This book examines the role of bureaucracy in modern technologically advanced societies, the traditional models of governance, and the potential of information technology to fundamentally change and improve governance. In the area of public-domain governance, information and communication technologies (ICTs) have empowered public agencies to improve their activities and to strengthen the efficiency of their operations. Technology has enabled optimized transfer of knowledge and information between government agencies, more efficient supervision and control of relationships with citizens, and higher efficiency in law enforcement through better access to information. Throughout the last decades, technology has been used to strengthen the role of state bureaucracies and the relationship between the civil service and the citizens. We have witnessed the transformative powers of ICTs in private-sector enterprises in well-structured technological landscapes, which has produced new ecosystems comprised of software developers, providers, and consumers who provide and consume new products and services in ecosystems that are based on clear technological standards and shared modular generic artefacts, which allow for distributed peer production. ICTs will shape cultural and civic discourse and create products, services and tools, relying on the open toolsets, technologies and exchange of knowledge between peers. This book will be of particular interest to government CIOs, IT/IS managers, researchers, students, and practitioners in technical sciences, public administration, business management, public policy and IS management. 

• Governance Informatisation
• E-government
• Open Government
• Governance models
• Mass Online Deliberation
• Crowd sourcing
• Participatory Budgeting
• Virtual Communities

• Vienna University of Technology, Institute of Computer Aided Automation, Wien, Austria

  Alois A. Paulin

• Project Management Department, Technological Education Inst (TEI), Larissa, Greece

  Leonidas G. Anthopoulos

• Dept of Public Administration, The Univ of Texas at San Antonio, San Antonio, USA

  Christopher G. Reddick

Dr. Alois Paulin is researcher at the Vienna University of Technology focused on base technology for sustainable governance informatisation. He holds a doctor of science degree in computer science and informatics from the University of Maribor, Slovenia. His scientific bibliography contributes to the understanding of governance informatisation, e-governance unsustainability and models for sustainable governance technology building blocks. He is actively involved in the European Future Internet activites.

 Dr. Leonidas Anthopoulos is an Associate Professor at the Business School of the TEI of Thessaly, Greeece. Dr. Anthopoulos has ICT research, planning and Management experience with the development and deployment of complex ICT project for the Greek government. At his previous job positions, as an Expert Counselor at the Greek Foreign Ministry in e-Government and e-Diplomacy areas, as an ICT researcher and manager at the Research Committee of the Aristotle University of Thessaloniki (Greece), Municipality of Trikala (Greece) and Information Society S.A. (Greece), he was responsible for planning and managing e-government projects. Among them it worth mentioning the Smart City of Trikala (e-Trikala) project. He is the author of several articles published on prestigious scientific journals, books and international conferences. His research interests concern, among others, Smart City, e-Government, Enterprise Architecture, Social Networks, etc.

Christopher G. Reddick is a Professor of Public Administration and Department Chair at the University of Texas at San Antonio, USA. Dr. Reddick has published numerous articles and books on public administration and information technology. He is the editor of the book series Public Administration and Information Technology (Springer). Dr. Reddick also has published the textbook, Public Administration and Information Technology (Jones and Bartlett Learning). Some of his publications have appeared in leading public administration journals such as Public Administration Review, Government Information Quarterly, and Public Administration and Development.