Social Media and Political Accountability

Bridging the Gap between Citizens and Politicians

  • Andrea Ceron

Table of contents

  1. Front Matter
    Pages i-xiii
  2. Andrea Ceron
    Pages 25-44
  3. Andrea Ceron
    Pages 45-64
  4. Andrea Ceron
    Pages 157-178
  5. Andrea Ceron
    Pages 197-210
  6. Back Matter
    Pages 211-236

About this book


This book illustrates how social media platforms enable us to understand everyday politics and evaluates the extent to which they can foster accountability, transparency and responsiveness. The first part focuses on accountability and tests whether the offline behavior of politicians is consistent with their online declarations, showing that textual analysis of politicians’ messages is useful to explain phenomena such as endorsements, party splits and appointments to cabinet. The second part concerns responsiveness. By means of sentiment analysis, it investigates the shape of the interaction between citizens and politicians determining whether politicians’ behavior is influenced by the pressure exerted on social media both on policy and non-policy issues. Finally, the book evaluates whether a responsive behavior is successful in restoring online political trust, narrowing the gap between voters and political elites. The book will be of use to students, scholars and practitioners interested in party organization, intra-party politics, legislative politics, social media analysis and political communication, as well as politicians themselves.


social media impact on politics political transparency political participation everyday politics politicians use of social media interaction between citizens and politicians political trust role of social media on political responsiveness role of social media on political engagement intra-party politics political use of twitter political use of facebook

Authors and affiliations

  • Andrea Ceron
    • 1
  1. 1.Department of Social and Political SciencesUniversity of MilanMilanoItaly

Bibliographic information