Designing and Managing Industrial Product-Service Systems

  • Petri Helo
  • Angappa Gunasekaran
  • Anna Rymaszewska

Part of the SpringerBriefs in Operations Management book series (BRIEFSOPERMAN)

Table of contents

  1. Front Matter
    Pages i-vii
  2. Petri Helo, Angappa Gunasekaran, Anna Rymaszewska
    Pages 1-4
  3. Petri Helo, Angappa Gunasekaran, Anna Rymaszewska
    Pages 5-18
  4. Petri Helo, Angappa Gunasekaran, Anna Rymaszewska
    Pages 19-25
  5. Petri Helo, Angappa Gunasekaran, Anna Rymaszewska
    Pages 27-35
  6. Petri Helo, Angappa Gunasekaran, Anna Rymaszewska
    Pages 37-42
  7. Petri Helo, Angappa Gunasekaran, Anna Rymaszewska
    Pages 43-47
  8. Petri Helo, Angappa Gunasekaran, Anna Rymaszewska
    Pages 49-56
  9. Petri Helo, Angappa Gunasekaran, Anna Rymaszewska
    Pages 57-71
  10. Petri Helo, Angappa Gunasekaran, Anna Rymaszewska
    Pages 73-81
  11. Petri Helo, Angappa Gunasekaran, Anna Rymaszewska
    Pages 83-87
  12. Petri Helo, Angappa Gunasekaran, Anna Rymaszewska
    Pages 89-90
  13. Back Matter
    Pages 91-101

About this book

Introduction

This book is dedicated to the issues and complexities of industrial services supply chain management. It analyzes how the transition from products to services can be managed, and how supply chains can be adjusted to reflect this new status quo. The book begins with chapters examining product-service systems structures and servitization – the services infusion process. Next, it presents industrial services as marketing and operations strategy. The focus shifts to service delivery, and this chapter discusses how the actual operations take place. This is followed by an examination of the role of technology and how connected assets are utilized by product vendors in value-creation. The book analyzes the transition from ownership to subscriptions in the pricing decisions chapter. Then the value chain effects chapter offers an overview of the mechanisms through which industrial companies are shortening the distance to end-users and aim for a better position in the value chain. Finally the conclusion addresses theoretical and empirical implications in the industrial services supply chain management.

Keywords

Supply Chain Management Industrial Services Servitization Service Supply Chain Service Delivery Value Chain Production Service Systems Operations Strategy

Authors and affiliations

  • Petri Helo
    • 1
  • Angappa Gunasekaran
    • 2
  • Anna Rymaszewska
    • 3
  1. 1.Networked Value Systems, Department of ProductionUniversity of VaasaVaasaFinland
  2. 2.Charlton College of BusinessUniversity of Massachusetts, DartmouthNorth DartmouthUSA
  3. 3.Networked Value Systems, Department of ProductionUniversity of VaasaVaasaFinland

Bibliographic information

  • DOI https://doi.org/10.1007/978-3-319-40430-1
  • Copyright Information The Author(s) 2017
  • Publisher Name Springer, Cham
  • eBook Packages Business and Management
  • Print ISBN 978-3-319-40429-5
  • Online ISBN 978-3-319-40430-1
  • Series Print ISSN 2365-8320
  • Series Online ISSN 2365-8339
  • About this book