Blurring the Boundaries Through Digital Innovation

1. Societal Challenges and ICT Adoption Outside the Organizational Boundaries

   1. Socio-technical Process Design—The Case of Coordinated Service Delivery for Elderly People

      • Thomas Herrmann, Michael Prilla, Alexander Nolte

      Pages 217-229

   2. Organizing e-Services Co-production in Multiple Contexts: Implications for Designers and Policymakers

      • Paolo Depaoli

      Pages 231-245

   3. Organizational Engines for Smart Territorial Networks: The Case of an Initiative for Food Waste Reduction

      • Sabrina Bonomi, Francesca Ricciardi, Cecilia Rossignoli

      Pages 247-258

   4. Exploring Smart City Vision by University, Industry and Government

      • Annalisa Cocchia, Renata Paola Dameri

      Pages 259-270

   5. Exploring Collective Action Dynamics in Online Communities from a Critical Realist Perspective

      • Alessio Maria Braccini, Tommaso Federici, Øystein Sæbø

      Pages 271-282

   6. A Definition of Community Crowdsourcing Engagement and Application

      • Cuong Nguyen, Nargess Tahmasbi, Triparna de Vreede, Gert-Jan de Vreede, Onook Oh, Roni Reiter-Palmon

      Pages 283-296

   7. What Do Local Governments Discuss in Social Media? An Empirical Analysis of the Italian Municipalities

      • Benedetta Gesuele, Concetta Metallo, Rocco Agrifoglio

      Pages 297-306

   8. Encouraging Vaccination Behavior Through Online Social Media

      • David J. Langley, Remco Wijn, Sacha Epskamp, Riet van Bork

      Pages 307-318

2. Back Matter

   Pages 319-320

   PDF

This book examines the impact of digital innovation on organizations. It reveals how the digital revolution is redefining traditional levels of analysis while at the same time blurring the internal and external boundaries of the organizational environment. It presents a collection of research papers that examine the interaction between Information and Communication Technology (ICT) and behavior from a threefold perspective: First, they analyze individual behavior in terms of specific organizational practices like learning, collaboration and knowledge transfer, as well as the use of ICT within the organization. Second, they explore the dynamics at work on the border between the internal and the external environments by analyzing the organizational impact of ICT usage outside the company, as can be seen in employer branding, consumer behavior and organizational image. Third, they investigate how ICT is being adopted to help face societal challenges outside the company like wasteand pollution, smart cities, and e-government. 

The diversity of views offered makes this book particularly relevant for users, companies, scientists and governments. The content is based on a selection of the best papers – original double-blind peer reviewed contributions –presented at the annual conference of the Italian chapter of AIS, which took place in Rome, Italy, in October 2015, or in other reputable international peer-refereed Information Systems conferences. 

• Digital Innovation
• Organizational Behavior
• Organizational Learning
• ICT Adoption
• Consumer Behavior
• Employer Branding

• Department of Management, Sapienza Universitá di Roma, Rome, Italy

  Fabrizio D'Ascenzo

• Department of Management and Technology, Bocconi University, Milano, Italy

  Massimo Magni

• Department of Human Sciences "R. Massa", University of Milan Bicocca, Milano, Italy

  Alessandra Lazazzara

• Faculty of Law, eCampus University, Novedrate, Italy

  Stefano Za

Fabrizio D’Ascenzo is full professor of Production Management and ICT in the Faculty of Economics at Sapienza University of Rome. He is currently Director of the Department of Management, Director of the Research Centre "ImpreSapiens", Director of the Master Program in Technologies and Innovation Management of the Faculty of Economics and Director of the post graduate degree in European Projects. Prof. D’Ascenzo is also Delegate of the Dean of the Faculty of Economics for the activities of guidance, tutoring and placement as well as Delegate of the Rector for industry relationships. He is also the scientific director of the project "Campus Mentis" conducted by Sapienza University on behalf of the Italian Presidency of the Council of Ministers. He is the Italian coordinator of the Master program "Economy of Enterprises and International Integration" (EE2i) conducted in partnership with the University of Economics (UNECON) of Saint Petersburg in Russia. Prof. D’Ascenzo is also liaisonfor the cooperation agreements of Sapienza University with the University of California - Berkeley (USA) and the MGIMO University in Moscow (Russia). He has authored and co-authored more than one hundred twenty publications.

Massimo Magni is an associate professor of management at Bocconi University and he is the director of the Organization and HR Department at SDA Bocconi School of Management. His research interests include technology-enhanced behaviors, information systems development teams in geographically dispersed settings, and adoption and use of new technologies. He has been Visiting Scholar at University of Maryland, University of Arkansas, and University of Louisville. He also taught at University of Texas (USA), University of Quuensland (Australia), and he currently teaches Organizational Behavior at MISB Mumbai (India). He has been the co-Chair of Junior Faculty Consortium at ICIS 2013. He works with multinational and international firms by supporting them in building and leading work teams. His work has been published in information systems and management journals including Mis Quarterly, Journal of Management Information Systems, Research Policy, Journal of Product Innovation Management, International Journal of Human–Computer Studies, Academy of Management Learning & Education, International Journal of Human Resource Management.

e: initial; background-attachment: initial; background-size: initial; background-origin: initial; background-clip: initial; background-position: initial; background-repeat: initial;">Alessandra Lazazzara is a postdoctoral researcher at the University of Milan Bicocca. She works in the area of Organizations Studies, focusing primarily on Human Resource Management and Organizational Development. Her research interests focus on age and generational diversity, job crafting, and new technologies impact on employees’ behaviour. Alessandra teaches at both undergraduate and graduate levels in the areas of Training & Development, and Organizational Behaviour. She has been Visiting Scholar at The Netherlands Interdisciplinary Demographic Institute (The Netherlands) and is involved in several national and international research projects with a wide range of companies and institutions. She is the Italian co-coordinator of Cranet, a worldwide network of over 40 business schools that conducts comparative research into HRM. She has authored several publications in national and international journals, edited books and conference proceedings and is editorial board’s member of The International Journal of Human Resource Management.

Stefano Za is Assistant Professor of Organizational Studies and Information Systems at E-Campus University and Research Fellow at the Research Center on Information Systems (CeRSI "A. D'Atri") at LUISS Guido Carli University, Italy. He has been Secretary of the Italian chapter of the AIS and program committee member of the ITAIS conferences since 2008. Stefano hasbeen a member of program committees, and reviewer for national and international conferences in the domains of Information Systems and Organization Studies. His current research interests include the analysis of the link between digital platforms and individuals and groups behaviour, in order to draw new governance models. He has published on international conferences, journals, and book series, such as ICIS, ECIS, Journal of Theoretical and Applied Electronic Commerce Research, British Journal of Educational Technology, International Journal of Innovation and Learning, LNBIP and LNISO Springer series. 

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