© 2015

Information and Communication Technologies in Tourism 2015

Proceedings of the International Conference in Lugano, Switzerland, February 3 - 6, 2015

  • Iis Tussyadiah
  • Alessandro Inversini
Conference proceedings

Table of contents

  1. Front Matter
    Pages i-xvi
  2. Consumer Intelligence and Analytics

    1. Front Matter
      Pages 1-1
    2. Marco Rossetti, Fabio Stella, Longbing Cao, Markus Zanker
      Pages 47-58
    3. Silvia De Ascaniis, Alessia Borrè, Elena Marchiori, Lorenzo Cantoni
      Pages 59-72
    4. Nina Kolas, Wolfram Höpken, Matthias Fuchs, Maria Lexhagen
      Pages 73-86
    5. Christopher P. Holland, Julia A. Jacobs, Stefan Klein
      Pages 87-100
    6. Fidel Rebón, Gloria Ocáriz, Jon Argandoña, Jon Kepa Gerrikagoitia, Aurkene Alzua-Sorzabal
      Pages 101-110
    7. Ainhoa Serna, Elena Marchiori, Jon Kepa Gerrikagoitia, Aurkene Alzua-Sorzabal, Lorenzo Cantoni
      Pages 111-123
    8. Aitor García-Pablos, Montse Cuadros, Maria Teresa Linaza
      Pages 125-137
  3. Data Management

    1. Front Matter
      Pages 153-153
    2. Volker Meyer, Wolfram Höpken, Matthias Fuchs, Maria Lexhagen
      Pages 155-168
    3. Mariano d’Amore, Rodolfo Baggio, Enrico Valdani
      Pages 169-181
    4. Ander García, Maria Teresa Linaza, Javier Franco, Miriam Juaristi
      Pages 183-195
    5. Marta Sabou, Adrian M. P. Brașoveanu, Irem Önder
      Pages 197-210
  4. Social Media

    1. Front Matter
      Pages 211-211
    2. Suzanne Amaro, Paulo Duarte
      Pages 213-225

About these proceedings


​​​​The papers presented in this volume advance the state-of-the-art research on big data and analytics, social media, electronic marketing, mobile computing and recommender systems, mobile sensors and geosocial services, augmented reality, wearable computing, smart tourism, electronic distribution for tourism and hospitality products and services, e-learning, responsive web design and management, and eTourism for development. This book covers the most significant areas contributed by prominent scholars from around the world and is suitable for both academics and practitioners who are interested in the latest developments in e-Tourism.


Big data analytics Context aware systems Mobile recommender system Online review Smart tourism Social media marketing Social network and interaction Travellers' behaviour Website evaluation

Editors and affiliations

  • Iis Tussyadiah
    • 1
  • Alessandro Inversini
    • 2
  1. 1.School of Hospitality Business Management, Carson College of BusinessWashington State UniversityVancouverUSA
  2. 2.Faculty of ManagementBournemouth UniversityPooleUnited Kingdom

About the editors

Iis Tussyadiah PhD is associate clinical professor at the School of Hospitality Business Management in Carson College of Business at Washington State University, Vancouver. Her research focusses on the roles of information and communication technologies in transforming tourism experiences and informing best practices in destination marketing and management.

Alessandro Inversini is senior lecturer at Bournemouth University School of Tourism (United Kingdom). His research interests are where communication, tourism and new media overlap, ranging from design to evaluation of tourism websites, from online communication to branding and reputation, from eCommerce to eLearning.

Bibliographic information