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Case Management and Care Coordination

Supporting Children and Families to Optimal Outcomes

  • Book
  • © 2015


  • A resource for health professionals on case management and care coordination, and how that might impact their work with children and families
  • Useful for families of children who have chronic conditions or special health care needs, to understand the role of care coordination and advocate for care coordination services for their child
  • Defines and clarifies essential concepts in case management and care coordination
  • Includes supplementary material:

Part of the book series: SpringerBriefs in Public Health (BRIEFSPUBLIC, volume 0)

Part of the book sub series: SpringerBriefs in Child Health (BRIEFSCHILD)

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Table of contents (10 chapters)

  1. Snapshot from the Field

  2. Implications for Policy and Practice (Emerging Science and Best Practices—Practical Application)

  3. Looking Ahead


About this book

New collaborative models of health care service delivery are contributing to quality and cost improvements, especially in treating children and families. At the same time, deficits in communication between systems sharing patients can not only lead to confusion and waste, but also to increased risk of harm.

Case Management and Care Coordination offers an evidence-based framework, best practices, and clinical common sense to meet this ongoing challenge. Focusing on families of children with chronic health issues, it outlines the processes of case management and care coordination, clarifies the roles and responsibilities of team members, and models streamlined, patient-centered service delivery. This analysis cuts through much of the complexity of case management while emphasizing collaboration, flexibility, and advocacy in pursuing best outcomes for patients. And as an extra dimension of usefulness, the book is accessible to lay readers, empowering families to make informed decisions and have a more active role in their own care. Included in the coverage:

  • Essential skills for integrated case management.
  • Children and youth with special health care needs.
  • Transitional care and case management settings for children and families.
  • Case management and home visitation programs.
  • Managed care and care coordination.
  • Technology and care coordination.

Effectively illustrating the possibilities and potential of

health care reform, Case Management and Care Coordination is an essential resource for pediatricians and health care professionals, as well as for families of children with special health care needs.


“This book provides a summary of cutting-edge research and practice issues related to the care of children and their families. … The intended audience is practitioners in the field. The book would be appropriate for case managers and care coordinators, particularly those new to this field. … This would be a useful resource for new professionals in this field as well as a helpful update for those already in practice.” (Anne Turner-Henson, Doody’s Book Reviews, July, 2015)

Authors and Affiliations

  • Texas Children’s Health Plan, Houston, USA

    Janet Treadwell

  • St Louis, USA

    Rebecca Perez

  • Indianapolis, USA

    Debbie Stubbs, Jeanne W. McAllister

  • Washington, USA

    Susan Stern

  • Houston, USA

    Ruth Buzi

About the authors

Janet Treadwell, RN, MSN, CCM, CPHQ, PhD, is Director of Provider and Care Coordination for Texas Children’s Health Plan. Janet has been a registered nurse for over 30 years, and involved in managed care for the past 20 years. Ms. Treadwell’s nursing focus is on preventive health and population management. She supports provider relations, case management, and utilization programming for a health plan of over 270,000 ordinarily pediatric members. Janet holds a Master’s in Community Health and a Doctorate in Business, and has taught case management at the college level.

Bibliographic Information

  • Book Title: Case Management and Care Coordination

  • Book Subtitle: Supporting Children and Families to Optimal Outcomes

  • Authors: Janet Treadwell, Rebecca Perez, Debbie Stubbs, Jeanne W. McAllister, Susan Stern, Ruth Buzi

  • Series Title: SpringerBriefs in Public Health

  • DOI:

  • Publisher: Springer Cham

  • eBook Packages: Behavioral Science, Behavioral Science and Psychology (R0)

  • Copyright Information: The Author(s) 2015

  • Softcover ISBN: 978-3-319-07223-4Published: 08 August 2014

  • eBook ISBN: 978-3-319-07224-1Published: 29 July 2014

  • Series ISSN: 2192-3698

  • Series E-ISSN: 2192-3701

  • Edition Number: 1

  • Number of Pages: V, 118

  • Number of Illustrations: 4 b/w illustrations

  • Topics: Pediatrics, Maternal and Child Health, Social Work

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