Offers a clear and synthetic description of the main concepts and theoretical aspects of Responsible Tourism
Provides a separate section dedicated to assessment systems, which gives a quick and understandable overview of objectives, organization and methodologies applied
Presents a user-friendly and flexible tool to assess the efficacy and suitability of different systems, according to a predetermined set of requirements
Part of the book series: CSR, Sustainability, Ethics & Governance (CSEG)
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Table of contents (9 chapters)
About this book
What are Responsible Tourism and Corporate Social Responsibility? What is the industry's awareness regarding these concepts? What are the systems and tools currently available on the market that tourism SMEs can use to assess their engagement and the sustainability of their business?
This book is aimed at replying to these questions and offering an innovative contribution to the current debate in the field. After having defined Responsible Tourism and CSR and the environment in which these methodologies develop, the authors present and compare the main European assessment and certification systems, describe their characteristics and functionalities and discuss the relevant issues concerning their application.
Through the AHP model and the selection of a number of relevant case histories, the suitability and efficacy of these systems in monitoring the level of responsibility of tourism SMEs are analyzed and debated. The results obtained contribute to enhance the recognition and diffusion of CSR principles in tourism and to support tourism businesses in choosing the assessment tool that best fits with their characteristics and the nature of their activity. The study also enables students and researchers to build or enhance their knowledge about the main reporting initiatives available in Europe and to assess the potential of the mathematical model applied for this kind of study.
- Assessment Systems
- Corporate Social Responsibility
- Responsible Tourism
- Sustainable Tourism
Authors and Affiliations
CISET, Venice, Italy
Mara Manente, Valeria Minghetti, Erica Mingotto
About the authors
Mara Manente is Director of CISET, the International Center of Studies on Tourism Economics of Ca’ Foscari University Venice. She has more than 20 years of experience in tourism research and training. She is a member of UNWTO Committee on Statistics and the Tourism Satellite Accounts (TSA), of the EC Tourism Sustainability Group and of ISTAT Working Group on the national TSA. Manente is also a consultant for various international and national institutions.
Valeria Mighetti is Chief Senior Researcher at CISET. She has more than 15 years of experience in teaching, researching and writing on tourism subjects. She has co-ordinated and worked on a number of projects for important national and international organizations (ISTAT, EUROSTAT, European Commission, UNWTO, etc.). Her main research interests include: tourism demand analysis and forecasting; the impacts of tourism at local level; sustainability and responsibility in tourism; IT innovation in tourism.
Erica Mingotto is Junior Researcher at CISET. She has a Master's Program in Economics from Ca’ Foscari University Venice, with a thesis on the development of responsible tourism and the diffusion of CSR in the tourism sector. Her main research interests include the study of sustainable development, responsible tourism and CSR and the assessment of effectiveness and efficiency of public actions in tourism.
Book Title: Responsible Tourism and CSR
Book Subtitle: Assessment Systems for Sustainable Development of SMEs in Tourism
Authors: Mara Manente, Valeria Minghetti, Erica Mingotto
Series Title: CSR, Sustainability, Ethics & Governance
Publisher: Springer Cham
Copyright Information: Springer International Publishing Switzerland 2014
Hardcover ISBN: 978-3-319-06307-2Published: 25 July 2014
Softcover ISBN: 978-3-319-34473-7Published: 03 September 2016
eBook ISBN: 978-3-319-06308-9Published: 05 July 2014
Series ISSN: 2196-7075
Series E-ISSN: 2196-7083
Edition Number: 1
Number of Pages: VII, 132
Number of Illustrations: 17 b/w illustrations