e-Government and Employment Services

A Case Study in Effectiveness

  • Maria Grazia Fugini
  • Piercarlo Maggiolini
  • Ramon Salvador Valles

Part of the SpringerBriefs in Applied Sciences and Technology book series (BRIEFSAPPLSCIENCES)

Also part of the PoliMI SpringerBriefs book sub series (BRIEFSPOLIMI)

Table of contents

  1. Front Matter
    Pages i-viii
  2. Maria Grazia Fugini, Piercarlo Maggiolini, Ramon Salvador Valles
    Pages 1-7
  3. Maria Grazia Fugini, Piercarlo Maggiolini, Ramon Salvador Valles
    Pages 9-20
  4. Maria Grazia Fugini, Piercarlo Maggiolini, Ramon Salvador Valles
    Pages 21-36
  5. Maria Grazia Fugini, Piercarlo Maggiolini, Ramon Salvador Valles
    Pages 37-56
  6. Maria Grazia Fugini, Piercarlo Maggiolini, Ramon Salvador Valles
    Pages 57-82
  7. Maria Grazia Fugini, Piercarlo Maggiolini, Ramon Salvador Valles
    Pages 83-92
  8. Back Matter
    Pages 93-95

About this book

Introduction

This book explores the factors that affect the efficiency and effectiveness of electronic government (e-Government) by analyzing two employment- service systems in Italy and Catalonia: the Borsa Lavoro Lombardia Portal (Lombardy Employment Services Portal) and the Servei d’Ocupació de Catalunya (Catalan Employment Services Portal). The evaluation methodology used in the case studies and the related set of technical, social, and economic indicators are clearly described. The technological and organizational features of the systems of the two systems are then compared and their impacts assessed. In addition, the extent to which each system has been a driver of employment within its region and country is evaluated in relation to the impact of the industrial and commercial background. Readers will gain a deeper understanding of the main factors that might influence the effectiveness of e-Government and appreciate how the use of information and communication technology (ICT) may appear to improve the execution of government functions yet not achieve a true increase in effectiveness.

 

Keywords

Cooperative Federations Coopetition rules Distributed Job Matching Employment Services Information Systems Job Marketplace Public Administration e-Government

Authors and affiliations

  • Maria Grazia Fugini
    • 1
  • Piercarlo Maggiolini
    • 2
  • Ramon Salvador Valles
    • 3
  1. 1.Department of Electronics, Information and BioengineeringPolitecnico di MilanoMilanItaly
  2. 2.Management EngineeringPolitecnico di MilanoMilanItaly
  3. 3.Business OrganisationTechnical University of CataloniaBarcelonaSpain

Bibliographic information

  • DOI https://doi.org/10.1007/978-3-319-02030-3
  • Copyright Information The Author(s) 2014
  • Publisher Name Springer, Cham
  • eBook Packages Computer Science
  • Print ISBN 978-3-319-02029-7
  • Online ISBN 978-3-319-02030-3
  • Series Print ISSN 2191-530X
  • Series Online ISSN 2191-5318
  • About this book