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  • Conference proceedings
  • © 2008

Information and Communication Technologies in Tourism 2008

Proceedings of the International Conference in Innsbruck, Austria, 2008

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Table of contents (51 papers)

  1. Front Matter

    Pages I-XV
  2. Recommender Systems in Tourism

    1. Adaptive Recommender Systems for Travel Planning

      • Tariq Mahmood, Francesco Ricci, Adriano Venturini, Wolfram Höpken
      Pages 1-11
    2. A Comparative Study of Continuous and Discrete Visualisation of Tourism Information

      • Sudarshan Venkataiah, Nalin Sharda, Mohan Ponnada
      Pages 12-23
    3. Evaluating Recommender Systems in Tourism — A Case Study from Austria

      • Markus Zanker, Matthias Fuchs, Wolfram Höpken, Mario Tuta, Nina Müller
      Pages 24-34
  3. User Generated Content in Tourism

    1. Use and Impact of Online Travel Reviews

      • Ulrike Gretzel, Kyung Hyan Yoo
      Pages 35-46
    2. RevisiTour: Enriching the Tourism Experience With User-Generated Content

      • Youn-ah Kang, John Stasko, Kurt Luther, Avinash Ravi, Yan Xu
      Pages 59-69
  4. Online Communities

    1. Web 2.0: A study of online travel community

      • Jin Young Chung, Dimitrios Buhalis
      Pages 70-81
    2. Influence of an Online Travel Community on Travel Decisions

      • Irem Arsal, Sheila Backman, Elizabeth Baldwin
      Pages 82-93
    3. MySpace, My Friends, My Customers

      • Patricio Carrera, Chia-Yu Chiu, Pailin Pratipwattanawong, Somjai Chienwattanasuk, Sharifah Fatimah Syed Ahmad, Jamie Murphy
      Pages 94-105
  5. Web Services

    1. Web Services as a technology to support a global tourism offer

      • Rodolfo Baggio, Magda Antonioli Corigliano, Massimo Monetti
      Pages 106-116
    2. Mash-up Applications for Small Destination Management Organizations Websites

      • Maria Teresa Linaza, Frederik Lölhöffel, Ander Garcia, Carlos Lamsfus, Aurkene Alzua-Sorzabal, Ainhoa Lazkano
      Pages 130-140
  6. Web 2.0 and Tourism

    1. An Exploratory Field Study of Web 2.0 in Tourism

      • Roland Schegg, Andreas Liebrich, Miriam Scaglione, Sharifah Fatimah Syed Ahmad
      Pages 152-163
  7. Dynamic Packaging

    1. Dynamic Packaging using a Cluster-based Demographic Filtering Approach

      • Andreas Jagersberger, Klemens Waldhör
      Pages 186-197
    2. Tourist Activated Networks: Implications for Dynamic Packaging Systems in Tourism

      • Florian Zach, Ulrike Gretzel, Daniel R. Fesenmaier
      Pages 198-208
  8. Destination Management Systems

About this book

This collection of papers presented at the ENTER 2008 Conference represents cutting-edge research on the topic of “eTourism: The View from the Future”. This year's 50 full research papers cover topics such as: user-generated content, dynamic packaging, mobile applications, context-aware systems, technology adoption, and recommender systems. All papers have undergone a double blind peer review process; therefore, the proceedings represent once more the state of the art of IT and Tourism research.


  • communication technology
  • information technology
  • tourism
  • travel

Editors and Affiliations

  • Ecole Supérieure des Sciences Economiques et Commerciales Business School, Institut de Management Hotelier International, Cergy-Pontoise, France

    Peter O’Connor

  • eTourism Competence Center Austria, Innsbruck, Austria

    Wolfram Höpken

  • Department of Recreation, Park, and Tourism Sciences, Texas A&M University, College Station, USA

    Ulrike Gretzel

Bibliographic Information

  • Book Title: Information and Communication Technologies in Tourism 2008

  • Book Subtitle: Proceedings of the International Conference in Innsbruck, Austria, 2008

  • Editors: Peter O’Connor, Wolfram Höpken, Ulrike Gretzel

  • DOI:

  • Publisher: Springer Vienna

  • Copyright Information: Springer-Verlag Vienna 2008

  • Edition Number: 1

  • Number of Pages: XV, 591

  • Number of Illustrations: 120 b/w illustrations

  • Topics: IT in Business, Computer Communication Networks, Marketing, e-Commerce and e-Business