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A Human-Centered Perspective of Intelligent Personalized Environments and Systems

  • Book
  • © 2024


  • Combines theory- and data-driven approaches to user-centered intelligent systems
  • Gives practical insights for the design and development of personalized applications in various contexts
  • Discusses challenges and methods of creating inclusive user models, personalized components, and interfaces

Part of the book series: Human–Computer Interaction Series (HCIS)

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Table of contents (10 chapters)

  1. Theory: Individual Differences for Intelligent Personalized Environments

  2. Method: User Models Driven from Human Factors, Inferred from Data

  3. Practice: The Human Factors in the Center of Applications and Domains


About this book

This book investigates the potential of combining the more quantitative - data-driven techniques with the more qualitative - theory-driven approaches towards the design of user-centred intelligent systems. It seeks to explore the potential of incorporating factors grounded in psychological theory into adaptive/intelligent routines, mechanisms, technologies and innovations. It highlights models, methods and tools that are emerging from their convergence along with challenges and lessons learned. 

Special emphasis is placed on promoting original insights and paradigms with respect to latest technologies, current research trends, and innovation directions, e.g., incorporating variables derived from psychological theory and individual differences in adaptive intelligent systems so as to increase explainability, fairness, and transparency, and decrease bias during interactions while the control remains with the user.

Editors and Affiliations

  • Department of Computer Science and Informatics, Jönköping University, School of Engineering, Jönköping, Sweden

    Bruce Ferwerda

  • Human-Centric SARL, Paris, France

    Mark Graus

  • UX Industries & Customer Experience, Product Engineering, SAP SE, Intelligent Enterprise Group, Walldorf, Germany

    Panagiotis Germanakos

  • University of Primorska, Koper, Slovenia

    Marko Tkalčič

About the editors

Dr. Bruce Ferwerda
Bruce is an Associate Professor in the Department of Computer Science and Informatics at Jönköping University, Sweden, and leads the Human-Computer Interaction Lab at the university. His research focuses on psychological user modeling and personalization, particularly in recommender systems. Bruce has over 70 publications, including books, journals, and conference contributions. He is an active contributor to several communities by taking part in the organizing committee or program committee. Selective organizations of previous events: Inclusion Chair at Recsys 2024, RecSys Challenge at RecSys 2021, 2022; Proceedings Chair at IUI 2020; Co-Chair of HUMANIZE 2017-2024 at ACM IUI; Co-chair HAAPIE at UMAP 2022-2023.

Dr. Mark Graus
Mark is a freelance data scientist with a background in combining psychological theory in machine learning applications for personalization. He holds a PhD from Eindhoven University of Technology and worked as assistant professor at Maastricht University, during which he (co-)authored several conference and journal articles and book chapters and contributed to the organizing committees of conferences such as IUI and RecSys.

Dr. Panagiotis Germanakos
Panagiotis is User Experience Research Expert - Instructor at SAP SE, leading and supporting the user research activities of product teams for delivering usable, high quality, human-centred solutions. Embracing the role of SAP University Alliances Ambassador, he serves as a liaison between the business and academia, consulting and transferring knowledge that inspires innovations. He is also a Research Scientist, conducting basic and applied research in the fields of HCI/UX, User Modeling - bringing the ‘human-in-the-loop’, Adaptation & Personalization, and Human-centered Computing. He has an interdisciplinary background which lies in the cross-borders of Computer Science,Psychology and Business Informatics disciplines and he holds a PhD from the National & Kapodistrian University of Athens (2008). Panagiotis has over 140 publications including book, journal, and conference contributions and his work has obtained a number of awards. He has co-authored a monograph with title “Human-centred Web Adaptation and Personalization - From Theory to Practice” (released March 2016), and co-edited 7 other books. He has published 4 utility and 2 design patents and he is co-founder/ organizer of international scientific events like ACM HAAPIE and HUMANIZE series workshops. In addition, he has been participating in numerous editorial, board and program committees of top journals, conferences and workshops like ACM UMAP, IUI, INTERACT, CHI, and he is a member of various international research networks and professional bodies like ACM, AIS, Expert Network of HCI-KDD.

Dr. Marko Tkalčič
Marko is associate professor at the Faculty of Mathematics, Natural Sciences and Information Technologies (FAMNIT) at the University of Primorska in Koper, Slovenia. He aims at improving personalized services (e.g. recommender systems) through the usage of psychological models in personalization algorithms. To achieve this, he uses diverse research methodologies, including data mining, machine learning, and user studies. Marko has over 100 publications in prestigious venues. Marko is active in the user modeling and recommender systems communities. He is editorial board member of the Springer User Modeling and User-adapted Interaction journal. He has covered organizational roles in the ACM RecSys, ACM UMAP, and ACM IUI conferences. In 2022, he was program co-chair of the ACM UMAP 2022 conference. Marko has edited two volumes with Springer, Emotions and Personality in Personalized Services in 2016 and Group Recommender Systems in 2023.

Bibliographic Information

  • Book Title: A Human-Centered Perspective of Intelligent Personalized Environments and Systems

  • Editors: Bruce Ferwerda, Mark Graus, Panagiotis Germanakos, Marko Tkalčič

  • Series Title: Human–Computer Interaction Series

  • DOI:

  • Publisher: Springer Cham

  • eBook Packages: Computer Science, Computer Science (R0)

  • Copyright Information: The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer Nature Switzerland AG 2024

  • Hardcover ISBN: 978-3-031-55108-6Published: 01 May 2024

  • Softcover ISBN: 978-3-031-55111-6Due: 01 June 2024

  • eBook ISBN: 978-3-031-55109-3Published: 30 April 2024

  • Series ISSN: 1571-5035

  • Series E-ISSN: 2524-4477

  • Edition Number: 1

  • Number of Pages: XVI, 292

  • Number of Illustrations: 7 b/w illustrations, 27 illustrations in colour

  • Topics: User Interfaces and Human Computer Interaction, Cognitive Psychology, Artificial Intelligence

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