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Managing Complex Tasks with Systems Thinking

  • Book
  • © 2023


  • Presents practical insights to make better decisions while dealing with complex tasks
  • Features various causal models for building and testing the effectiveness of decision-aiding solutions
  • Demonstrates the utility of systems think the approach in dealing with complex organizational tasks

Part of the book series: Understanding Complex Systems (UCS)

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About this book

This book is about improving human decision making and performance in complex tasks. Utilizing systems thinking approach, this book presents innovative and insightful solutions to various managerial issues in various domains including agriculture, education, climate change, digital transformation, health care, supply chains, and sustainability. Practical insights and operational causal models are systematically presented. The key features of the didactic approach of this book are core knowledge, numerous tables and figures throughout the text, system archetypes, and causal loop models.

This book serves as a text for college and university courses on Systems Thinking for Management Decision Making in Complex Tasks. Researchers use the developed “causal models” to design and evaluate various decision-aiding technologies. It is used as a source of practical information for a broad community of decision-makers, researchers, and practitioners concerned with the issue of improving human performance in complex organizational tasks.


Table of contents (20 chapters)

  1. Sustainability Science and Systems Thinking

  2. Dealing with the Complexity of Healthcare Systems

  3. Finally

Editors and Affiliations

  • York University, Toronto, Canada

    Hassan Qudrat-Ullah

About the editor

Hassan Qudrat-Ullah is a professor of decision sciences with the School of Administrative Studies at York University, Toronto, Canada. Dr. Hassan is a well-known scholar in “decision sciences,”energy policy modeling,” and “system dynamics” areas. He has authored and edited over 100 refereed publications including 13 books  (including edited volumes), 40 journal articles, and numerous conference proceedings and presentations. 

In 2017, he won York University’s Faculty of Liberal Arts and Professional Studies’ Excellence in Research Award. Dr. Hassan is also an appointed member of the Program Advisory and Editorial Board of Springer Complexity, USA. Hassan has been honored as State Guest of Pakistan in 2016 and 2017. Dr. Hassan loves traveling and the exploration of various cultures across the globe. He has been to 139 countries: part business and part pleasure.  

Bibliographic Information

  • Book Title: Managing Complex Tasks with Systems Thinking

  • Editors: Hassan Qudrat-Ullah

  • Series Title: Understanding Complex Systems

  • DOI:

  • Publisher: Springer Cham

  • eBook Packages: Physics and Astronomy, Physics and Astronomy (R0)

  • Copyright Information: The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer Nature Switzerland AG 2023

  • Hardcover ISBN: 978-3-031-40634-8Published: 14 November 2023

  • Softcover ISBN: 978-3-031-40637-9Due: 15 December 2023

  • eBook ISBN: 978-3-031-40635-5Published: 13 November 2023

  • Series ISSN: 1860-0832

  • Series E-ISSN: 1860-0840

  • Edition Number: 1

  • Number of Pages: XIII, 484

  • Number of Illustrations: 72 b/w illustrations, 83 illustrations in colour

  • Topics: Complex Systems, Supply Chain Management, Operations Research/Decision Theory

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