English Language Program Administration

1. Front Matter

   Pages i-xi

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2. Introduction

   • Mary Ann Christison, Fredricka L. Stoller

   Pages 1-11

3. Fundamentals of Language-Program Administration

   1. Front Matter

      Pages 13-13

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   2. Making the Transition: From Language Teacher to Program Administrator

      • Edmund Howard

      Pages 15-28

   3. Perceptions of Language-Program Administrators’ Most Important Responsibilities

      • Benjamin L. McMurry, Norman W. Evans, Pricila Klein Dutra, Corbin Montaño, Sydney Sohler, Valmene Teriipaia Whippy

      Pages 29-43

   4. Language Programs in Diverse Contexts: Voices of Language-Program Administrators

      • Polina Vinogradova, Heather Linville

      Pages 45-61

4. Leadership in Language Programs

   1. Front Matter

      Pages 63-63

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   2. Becoming Strategic

      • Gabriela Kleckova, Denise E. Murray, MaryAnn Christison

      Pages 65-82

   3. Taking the Lead to Promote Innovation

      • Kabelo Sebolai, Fredricka L. Stoller

      Pages 83-101

   4. The Promoter of Quality

      • Thom Kiddle, Beccy Wigglesworth

      Pages 103-117

   5. Leading Language Programs with Intercultural Competence

      • Kristin E. Hiller

      Pages 119-135

   6. Making Decisions: Navigating Challenges and Managing Crises

      • J. Alexandra Rowe, Eric Scott

      Pages 137-153

   7. Engaging, Energizing, and Empowering Faculty

      • Mackenzie Bristow, Elizabeth F. Soppelsa

      Pages 155-170

   8. Advocating for Students and Language Programs

      • MaryAnn Christison

      Pages 171-186

5. Management in Language Programs

   1. Front Matter

      Pages 187-187

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   2. Communication Strategies for Effective Language-Program Administration

      • Cheryl A. Ernst, Jodi L. Nelms

      Pages 189-205

   3. Personnel Matters: Revisited

      • Hannaliisa Savolainen, Joann M. Geddes, Doris R. Marks

      Pages 207-227

   4. Managing Technology: Feet on the Ground, Head in the Cloud

      • Deborah Healey, Michael Witbeck

      Pages 229-246

   5. Managing Resources and Financial Planning

      • Denise E. Murray

      Pages 247-266

   6. Managing Time

      • MaryAnn Christison, Fredricka L. Stoller

      Pages 267-285

This volume provides both practicing and aspiring Language Program Administrators with knowledge about the research and theory that underpin key topics in educational leadership, as well as practical guidance for the day-to-day management of language programs, including budgets, personnel, decision making, strategic planning, advocacy, and digital technologies. The volume brings together 46 authors and contributors with a vast array of experiences as administrators of English language teaching programs all over the world—in Asia; Australia; Europe; the Middle East; New Zealand; North, Central, and South America; South Africa; Turkey; and the United Kingdom.

As the need for more qualified administrators and leaders has increased, more teacher education programs have added formal courses on leadership and program administration to their offerings. Educators teaching these courses will find this volume to be an excellent core text to support students in developing their knowledge of and skills for language program administration.

All chapters are connected to the contemporary realities of language program administration, and they offer practical guidance to Language Program Administrators in ways that are adaptable to different administrative contexts globally.

• English language program administration
• Governance of language programs
• Financial planning
• Leadership and management skills
• Strategic planning
• Managing technology
• Intercultural navigator

“This volume is a highly valuable contribution to the literature on language programs and language program management, and it is a recommended resource for novice as well as more experienced professionals. The volume acutely portrays the necessary knowledge base for LPAs, demonstrates the diversity of programmatic and administrative contexts, and advances theorization of language program management through empirical and practical experience.” (Jason Litzenberg, Journal of English for Academic Purposes, Vol. 65, August 10, 2023)

• Department of Linguistics, University of Utah, Salt Lake City, USA

  MaryAnn Christison

• Department of English, Northern Arizona University, Flagstaff, USA

  Fredricka L. Stoller

MaryAnn Christison is a professor in the Department of Linguistics at the University of Utah, where she teaches undergraduate and graduate courses in applied linguistics and mentors graduate students. She founded an English language program at Snow College and was the Director for 20 years. Christison received TESOL’s Alatis Award for distinguished service, as well as a 50@50 Award, and 25 English language specialist grants from the U.S. Department of State.

Fredricka L. Stoller is Professor Emerita at Northern Arizona University (NAU), where she taught in the applied linguistics and TESL programs.  She founded NAU’s Program in Intensive English and served as its Director for 10 years. She was awarded three Fulbright senior-scholar awards for Turkey (2002-03), Timor Leste (2014), and Vietnam (2018). Stoller has trained language teachers and language program administrators in 30+ countries.