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  • Conference proceedings
  • © 2023

Chatbot Research and Design

6th International Workshop, CONVERSATIONS 2022, Amsterdam, The Netherlands, November 22–23, 2022, Revised Selected Papers

Part of the book series: Lecture Notes in Computer Science (LNCS, volume 13815)

Conference series link(s): CONVERSATIONS: International Workshop on Chatbot Research and Design

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Conference proceedings info: CONVERSATIONS 2022.

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  • ISBN: 978-3-031-25581-6
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Table of contents (12 papers)

  1. Front Matter

    Pages i-xii
  2. Chatbot Design and Applications

    1. Front Matter

      Pages 101-101
    2. Enhancing Conversational Troubleshooting with Multi-modality: Design and Implementation

      • Giulio Antonio Abbo, Pietro Crovari, Franca Garzotto
      Pages 103-117
    3. A Framework and Content Analysis of Social Cues in the Introductions of Customer Service Chatbots

      • Charlotte van Hooijdonk, Gabriëlla Martijn, Christine Liebrecht
      Pages 118-133
    4. An Affective Multi-modal Conversational Agent for Non Intrusive Data Collection from Patients with Brain Diseases

      • Chloe Chira, Evangelos Mathioudis, Christina Michailidou, Pantelis Agathangelou, Georgia Christodoulou, Ioannis Katakis et al.
      Pages 134-149
    5. Increasing the Coverage of Clarification Responses for a Cooking Assistant

      • Gina E. M. Stolwijk, Florian A. Kunneman
      Pages 171-189
    6. Designing Context-Aware Chatbots for Product Configuration

      • Tom Niederer, Daniel Schloss, Noemi Christensen
      Pages 190-210
  3. Back Matter

    Pages 211-211

Other Volumes

  1. Chatbot Research and Design

About this book

This book constitutes the proceedings of the 6th International Workshop on Chatbot Research and Design, CONVERSATIONS 2022, which was held during November 2022.

The 12 papers included in this volume were carefully reviewed and selected from a total of 27 submissions. They were organized in topical sections named: chatbot users and user experience; chatbot design and applications.

Keywords

  • argumentation
  • artificial intelligence
  • autonomous agents
  • computer networks
  • computer programming
  • dialogue
  • engineering
  • formal logic
  • Human-Computer Interaction (HCI)
  • information retrieval
  • internet
  • linguistics
  • logic programming
  • multiagent system
  • natural languages
  • programming languages
  • semantics
  • signal processing
  • speech analysis

Editors and Affiliations

  • SINTEF, Oslo, Norway

    Asbjørn Følstad

  • University of Amsterdam, Amsterdam, The Netherlands

    Theo Araujo

  • CERTH-ITI, Thessaloniki, Greece

    Symeon Papadopoulos

  • Durham University, Durham, UK

    Effie L.-C. Law

  • University of Edinburgh, Edinburgh, UK

    Ewa Luger

  • University of Agder, Grimstad, Norway

    Morten Goodwin

  • University of Oslo, Oslo, Norway

    Petter Bae Brandtzaeg

Bibliographic Information

Buying options

eBook USD 54.99
Price excludes VAT (USA)
  • ISBN: 978-3-031-25581-6
  • Instant PDF download
  • Readable on all devices
  • Own it forever
  • Exclusive offer for individuals only
  • Tax calculation will be finalised during checkout
Softcover Book USD 69.99
Price excludes VAT (USA)